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WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk
full-time•London
About this role
STOCK & PROCESS ADMINISTRATOR (HELP DESK – Day Shift) – Sainsbury’s Distribution Centre, Greenford
An exciting opportunity has arisen at our prestigious Sainsbury’s Distribution Centre in Greenford, West London. The site supports warehousing and distribution for Sainsbury’s “Local” stores across London and the Southwest.
This role operates within a busy office department on a 6am–2pm shift, Monday to Friday.
The Role
As a Stock & Process Administrator (Help Desk), you will play a key role in ensuring smooth daily operations by supporting stores, liaising with departments on-site, and assisting with stock-related tasks. Responsibilities include:
- Reporting directly to the Stock & Inventory Team Manager and Stock Manager.
- Actively promoting and contributing to a strong “Safety First” culture across the site.
- Learning, using, and maintaining accurate information within the Red Prairie (Warehouse Management System).
- Handling inbound calls from stores regarding stock discrepancies, delivery issues, shortages, damages, and any operational queries.
- Providing clear and professional communication with all internal departments, including Transport, Warehouse, and Inventory.
- Keeping an up-to-date and well-organised log of calls, issues, resolutions, and follow‑up actions.
- Supporting general depot operational tasks, including stock checks, paperwork processing, and administrative support.
- Assisting with root‑cause analysis of stock issues where required.
- Completing any other reasonable ad hoc duties to support the wider team and ensure smooth depot operations.
The Person
We are looking for someone who is proactive, organised, and customer‑focused. The ideal candidate will demonstrate:
- Strong customer service skills with excellent attention to detail.
- Reliability and flexibility, with willingness to support occasional weekend or holiday cover if required.
- Experience working independently and as part of a team, with the ability to think critically and solve problems.
- Good IT competency, including confidence with Microsoft Office and the ability to learn new systems quickly.
- Confident, professional communication skills, with the ability to engage effectively with a range of stakeholders across the depot and store network.
- A positive attitude, calm under pressure, and able to prioritise tasks in a fast‑paced environment.
Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.
What you'll do
- The Stock & Process Administrator (Help Desk) is responsible for ensuring smooth daily operations by supporting stores and assisting with stock-related tasks. This includes handling inbound calls regarding stock discrepancies and maintaining accurate information within the Warehouse Management System.
About Wincanton
Wincanton is a leading British supply chain solutions company. The Group provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.
It is active across a range of markets including food and consumer goods; retail and manufacturing; eCommerce; the public sector; major infrastructure; building materials; fuel; and defence. With almost 100 years’ heritage, Wincanton's 19,200-strong team is responsible for managing 17.4 million sq ft of warehouse space and over 6.700 vehicles.
It is active across a range of markets including food and consumer goods; retail and manufacturing; eCommerce; the public sector; major infrastructure; building materials; fuel; and defence. With almost 100 years’ heritage, Wincanton's 19,600-strong team operates from more than 200 sites across the country, utilising 3,500 vehicles.
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Frequently Asked Questions
What does a WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk do at Wincanton?
As a WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk at Wincanton, you will: the Stock & Process Administrator (Help Desk) is responsible for ensuring smooth daily operations by supporting stores and assisting with stock-related tasks. This includes handling inbound calls regarding stock discrepancies and maintaining accurate information within the Warehouse Management System..
Is the WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk position at Wincanton remote?
The WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk position at Wincanton is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk position at Wincanton?
You can apply for the WDG_ Sainsbury Greenford Stock & Admin & Helpdesk Clerk position at Wincantondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.