About this role
Salary: £13.47 - £13.90 per hour (plus 10% for qualifying unsocial hour shifts – evenings, weekends and bank holidays)
Hours per week: 15, 22.5 & 37 hours available
Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Urgent Care & Telecare Response Team – Helping People Stay Safe, Supported and Independent
Join our compassionate team helping people stay safe, supported, and independent in their homes - preventing unnecessary hospital admissions.
What you will do
- Respond to urgent care and Telecare alerts
- Provide personal care, meal prep, and emergency support
- Travel across Wiltshire delivering timely, empathetic care
- Work shifts including evenings, weekends, and bank holidays
Who we are looking for
- Caring, empathetic, and dependable
- Comfortable working independently and in a team
- Understanding of elderly or disabled people's needs
- No formal qualifications needed – we will support you to complete the Care Certificate
- Strong communication skills (written and verbal)
Why join Wiltshire Council?
- Generous Holidays: 26 days, rising to 31 after 5 years
- Career Development: Access to training and learning opportunities
- Family-Friendly Policies: Maternity, shared parental leave, and more
- Discounts & Cashback: Supermarkets, retailers, holidays, entertainment
- Pension Scheme: A great local government pension
If you’re looking for a meaningful role where every day matters, apply now and become part of our supportive team.
Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form.
While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
We understand that AI tools can support candidates in preparing job applications. However, at Wiltshire Council we value authenticity and encourage applicants to ensure their submissions genuinely reflect their own experiences, skills, and motivations.
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Britany Robinson, Registered Manager Reablement via email here.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Other facts
About Wiltshire Council
Our vision is to build stronger, more resilient communities and our core values underpin what we do, what we stand for and how we do things.
We deliver more than 350 services to the people of Wiltshire, from public health and social care to planning and street maintenance, schools and libraries.
We’re a forward-thinking council and we recognise a good idea can come from anyone, at any level. That’s why we encourage our people to be innovative and find new ways to tackle old issues. Our values support this and make us unique; we embrace change, treat everyone fairly and value diversity.
We focus on opportunities and possibilities, rather than limitations and promote flexible working. We want to ensure that we encourage a culture that places customers at its centre.
Join us and you will enjoy the chance to achieve your full potential and enjoy a truly fulfilling career in a beautiful part of the country.
What you'll do
- Respond to urgent care and Telecare alerts while providing personal care, meal prep, and emergency support. Travel across Wiltshire to deliver timely and empathetic care.
Ready to join Wiltshire Council?
Take the next step in your career journey