Salary: £14,567 - £23,557 per annum 

Hours per week: 37 hours 

Interview date: To be confirmed following shortlisting

SEND – Engaging with Children, Young People, and Families 

We are thrilled to be offering two apprenticeship opportunities within our SEND (Special Educational Needs and Disability) Local Offer Team to complete a Level 3 (Diploma in) Business Administration apprenticeship. Providing the right people the chance to excel in a fast-paced environment, supporting processes enabling families to access the information and services they need. There will be a particular focus on inclusive activities information and access to schemes supporting this.

Your responsibilities will include a wide range of business support functions: passing on accurate information between teams, partners and the public, minute taking, proofreading, answering queries on email, phone or on Microsoft Teams, using accessibility software to help identify and fix issues, archiving and reviewing information and other tasks to support improvements on the Wiltshire Local Offer website and families access and understanding.

Ideally, you will have (some administrative experience and working) knowledge of Microsoft Office and enthusiasm to learn. Essential qualities include a passion for working with and for the SEND community, accuracy and adaptability, along with exceptional communication skills. Experience with special educational needs and disabilities personally or professionally is also desirable. 

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

Please download and read the role description and person specification carefully before you apply as well as Our Identity.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Joe Turner-McMullan, SEND Local Offer Manager via email here

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

Disability Confident Employer

Application process 

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!