WG
Security Team Leader
full-time•Melbourne
About this role
Security Team Leader
ABOUT WILSON:
As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.
Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.
Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.
ABOUT THE ROLE:
- Location: Melbourne CBD, VIC
- Full Time opportunities available
- 24/7 availability required - Days, Nights and Weekends
- 4 week rotational roster - 2 weeks of day shifts and 2 weeks of night shifts
- 12 hour shifts
- Control Room Endorsement required
- Australian citizen and full work right are accepted
- SSIA VIC EA Level 4 with Team Leader allowance.
Wilson Security is expanding in the VIC, securing additional contracts that strengthen our presence in the region.
This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.
These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.
DUTIES & RESPONSIBILITIES:
- Providing strong Customer Service solutions to visitors, contractors & client
- Gatehouse duties
- Proactively monitoring CCTV and Access Control Systems
- Conducting building patrols to actively report and mitigate security & safety risk
- Identifying and reporting hazards and building faults for rectification
- Providing support to tenants and Facilities
- Managing contractors and deliveries through dock management
- Responding to emergency situations
- Contractor management duties
- Ad-hoc duties
WHO WE ARE LOOKING FOR:
- Strong Customer Service Skills
- Proactive and problem-solving mindset
- Willing to support and step up as required into other roles
- Ability to work well in a team or autonomously
- Ability to work in a rotational roster (Nights/Days/Weekends)
- Australian Citizen or hold Unlimited Work Rights
- Demonstrated ability to prepare and write reports
- Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
- Availability to and physical fitness to walk and stand for long periods
- Crowd Control endorsement will be highly desirable
- Current First Aid & CPR Certificate
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence 85518521S
What you'll do
- The Security Team Leader will provide strong customer service solutions, monitor CCTV and access control systems, and conduct building patrols to mitigate security risks. They will also manage contractors and respond to emergency situations.
About Wilson Group
Big things start with small beginnings.
Our business started with a car park and a simple philosophy.
50 years on, we’ve grown our business into a company that spans many industries and countries. But our philosophy still rings true.
We look after people. Keeping their cars, their belongings, their properties, their business assets, their employees and even their health and well-being safe.
Wilson Group is grounded in its core values, care, integrity, accountability and innovation We have four core businesses all dedicated to combining technology, and the strength of our people and processes to take care of people, property and assets.
As a family owned business, looking after what’s important in life, is what matters most. We combine the best people and the best new technology to do it all.
Wilson Group. Looking after what matters.
Ready to join Wilson Group?
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Frequently Asked Questions
What does a Security Team Leader do at Wilson Group?
As a Security Team Leader at Wilson Group, you will: the Security Team Leader will provide strong customer service solutions, monitor CCTV and access control systems, and conduct building patrols to mitigate security risks. They will also manage contractors and respond to emergency situations..
Is the Security Team Leader position at Wilson Group remote?
The Security Team Leader position at Wilson Group is based in Melbourne, Victoria, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Security Team Leader position at Wilson Group?
You can apply for the Security Team Leader position at Wilson Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.