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Wilson Group

Field Service Officer

full-time•Wellington

Summary

Location

Wellington

Type

full-time

Experience

0-2 years

Company links

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About this role

Field Services Officer - Wellington

Field Services Officer - Wellington

Kia haumaru ai taatou katoa
We're FIRST Security, one of New Zealand's market leaders in security.

As an EMS (Electronic Monitoring Service) Field Officer at FIRST Security, you will be responsible for ensuring electronic monitoring equipment is correctly installed and working properly on people in the Community serving a non-custodial sentence, you will attend to locations such as courts, prisons, and residential homes, as required to conduct these installs or call outs.

You will be our first point of contact for any equipment failure, alert activations and you will liaise with our field support team to ensure issues are attended to and fixed quickly.

About the role:

  • Rotating roster
  • Pay rate starting at $23.50 per hour, and $28.95 per hour when fully trained in EMS.
  • Hours of work - 24/7 rotating roster
  • Full and ongoing Training provided
  • A supportive Team environment


You will be required to assist in other business sector if required.

What we need you to have:

  • ‘Can do' attitude
  • Excellent people and listening skills with the ability to build relationships
  • Effective written and verbal communication skills
  • Ability to think on your feet quickly in challenging environments
  • Physical fitness and the ability to handle stress and pressure
  • A current full NZ Driver's Licence
  • Ability to pass a Ministry of Justice Criminal Convictions check
  • A current Certificate of Approval (COA) or the ability to obtain one



Further benefits:

  • Full access to First Security's ‘Perks' program with extensive discounts across a wide range of retailers, petrol and grocery.
  • Strong company focus on training and development - How can we help you grow?
  • Ongoing support, Welfare checks and a positive culture on Health and Safety to ensure you and your team go home to your Whanau.
  • Full Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family.


Click on the APPLY button now!
Applicants for this position should have NZ residency or a valid NZ work visa.

First Security is part of the Wilson Group. If you experience any issues with your application, please get in touch via phone or email. 

What you'll do

  • As an EMS Field Officer, you will be responsible for installing and maintaining electronic monitoring equipment for individuals serving non-custodial sentences. You will also be the first point of contact for equipment failures and alert activations.

About Wilson Group

Big things start with small beginnings. Our business started with a car park and a simple philosophy. 50 years on, we’ve grown our business into a company that spans many industries and countries. But our philosophy still rings true. We look after people. Keeping their cars, their belongings, their properties, their business assets, their employees and even their health and well-being safe. Wilson Group is grounded in its core values, care, integrity, accountability and innovation We have four core businesses all dedicated to combining technology, and the strength of our people and processes to take care of people, property and assets. As a family owned business, looking after what’s important in life, is what matters most. We combine the best people and the best new technology to do it all. Wilson Group. Looking after what matters.

Ready to join Wilson Group?

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Frequently Asked Questions

What does a Field Service Officer do at Wilson Group?

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As a Field Service Officer at Wilson Group, you will: as an EMS Field Officer, you will be responsible for installing and maintaining electronic monitoring equipment for individuals serving non-custodial sentences. You will also be the first point of contact for equipment failures and alert activations..

Is the Field Service Officer position at Wilson Group remote?

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The Field Service Officer position at Wilson Group is based in Wellington, Wellington, New Zealand. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Service Officer position at Wilson Group?

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You can apply for the Field Service Officer position at Wilson Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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