About this role
Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”
Role Overview:
A Customer & Business Solutions Representative I works in all aspects of customer service including product selection, order processing, and inventory management. This role may also involve helping in the warehouse—from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs.
A Sample of What You’ll Do in this Role:
Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software
Respond to customer inquiries in a timely, accurate, and appropriate manner
Submit and code bills and invoices to the AP department for payment
Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs
Assist with monthly inventory cycle counts and annual inventory
Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
Prepare reports under manager’s supervision
Aid team members in administrative tasks
What You Bring to the Role:
0-1 years of experience
Proficiency with Microsoft Office Suite
Willingness to learn JD Edwards (training will be provided)
The ability to accurately apply basic math concepts such as fractions, percentages, and ratios
Mobility to move freely across uneven terrain both indoors and outdoors safely
High School Diploma or equivalent
What Makes You a Great Fit:
You have strong interpersonal and effective communication skills
You have good organizational skills with strong attention to detail
You’re able to respond professionally to inquiries or complaints
You read, write, and speak English fluently
Compensation and Benefits:
The base compensation for this position ranges from $18.89 to $25.18 per hour. Please note that wages may vary depending on skills and experience.
This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Our Commitment to Diversity & Inclusion:
Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
Wilbur-Ellis is a company you can be proud to call your employer
Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
Wilbur-Ellis is for and about people
Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
Wilbur-Ellis invests in the industry’s best workforce
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
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Other facts
About Wilbur-Ellis
Family owned since 1921, Wilbur-Ellis is a leading international marketer and distributor of agricultural products, specialty chemicals, and ingredients.
Since the beginning, Wilbur-Ellis has prided itself on looking forward. This relentless vision helped us grow into a multibillion-dollar business with employees and partners all over the world. It’s this tradition of always staying ahead that will carry us into the future.
Our 2,400 employees across North America are united by our shared values and driven by our passion for innovation. We know Wilbur-Ellis thrives when our employees do, which is why many have been with us for decades and others join to build their careers with us.
At Wilbur-Ellis, our purpose is to provide the essentials for the world to thrive. To achieve this, we believe diversity and inclusion are an integral part of who we are as a company, now and into the future. We know that a diverse workforce leads to better insights, better decisions, and better products and services.
Our Portfolio:
- Agribusiness: Our approach to crop protection, nutrition and seed development combines years of expertise and service with the latest technology wherever you are, whatever your needs.
- Nachurs: Built on quality, integrity and innovation, NAS is a 70-year-old specialty chemical business that pioneered the low salt liquid starter fertilizer industry by introducing the first true solution liquid NPK fertilizer.
- Cavallo Ventures: We fund and champion progressive technology and daring entrepreneurs that support our three business divisions and beyond.
Learn more and explore a world of opportunity.
What you'll do
- This role involves all aspects of customer service, including product selection, processing orders using JD Edwards ERP, and responding to customer inquiries accurately. The representative will also support inventory management through cycle counts and assist the Sales Team with pricing issues and administrative tasks.
Ready to join Wilbur-Ellis?
Take the next step in your career journey