White Cap logo
Account Manager
full-timeOttawa

Summary

Location

Ottawa

Type

full-time

Explore Jobs

About this role

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

  • Conducts business out in the field via face-to-face interactions with both potential and existing customers.

  • Increases customer value through cross-selling.

  • Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.

  • Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.

  • Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.

  • Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.

  • Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.

  • Maintains and submits all required sales administration reports. Regularly attends company meetings.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

  • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

  • May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

  • Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.

  • Prior experience in telesales and possession of proven phone sales skills.

  • Knowledge in company product line.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

Minimum Pay

$0.00

Other facts

Tech stack
Sales Growth,Customer Success,Cross-Selling,Data Analysis,Product Knowledge,Relationship Building,Prospecting,Bidding,Customer Service,Team Collaboration,Problem Solving,Communication,Negotiation,Field Sales,Market Analysis,Training

About White Cap

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

For more information about White Cap, visit about.whitecap.com.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Wholesale Building Materials

What you'll do

  • The Account Manager is responsible for profitably growing sales within an assigned customer base and achieving sales growth targets. This includes prospecting for new accounts, increasing core and cross-sell opportunities, and ensuring customer success through effective use of company tools and resources.

Ready to join White Cap?

Take the next step in your career journey

Frequently Asked Questions

What does a Account Manager do at White Cap?

As a Account Manager at White Cap, you will: the Account Manager is responsible for profitably growing sales within an assigned customer base and achieving sales growth targets. This includes prospecting for new accounts, increasing core and cross-sell opportunities, and ensuring customer success through effective use of company tools and resources..

Why join White Cap as a Account Manager?

White Cap is a leading Wholesale Building Materials company.

Is the Account Manager position at White Cap remote?

The Account Manager position at White Cap is based in Ottawa, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Account Manager position at White Cap?

You can apply for the Account Manager position at White Cap directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about White Cap on their website.