About this role
Welcome to Whataburger Careers!
Total Rewards:
- 5 weeks PTO on Day 1
- Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.
- Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts
- Flex Medical/Dependent Care Spending plan
- Company vehicle (take home for both work and personal use) with a company paid toll-management system
- Company gas card
- Tablet and Phone provided
- Annual Performance Bonus with no cap
- 11 PAID Holidays per year in addition to PTO
- Ongoing skills training
- Scholarship Program (Available for yourself or your dependents!)
- Whataburger Family Foundation (Hardship Grant Assistance)
- Career Advancement Opportunities
- Discounted meals and so much more!
Responsibilities:
- Troubleshoots, repairs, and maintains all Whataburger equipment, including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment and refrigerators.
- Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.
- Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.
- Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.
- Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).
- Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.
- Partners with the Restaurant Maintenance Supervisor to ensure all service work orders are successfully executed.
- Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.
- Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.
- Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.
- Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.
- Complies with all national, state, and local regulatory requirements.
- Assumes additional responsibilities as assigned.
Education:
- High school diploma/GED equivalent or equivalent work experience
Experience:
- 1+ years’ field experience in the HVAC and commercial refrigeration (required)
- 1+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)
Professional Certification:
- Environmental Protection Agency (EPA) Certification or CFC Certification (required)
- HVAC State Certified License (preferred)
- State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)
- Commercial Food Equipment Service Association (CFESA) Certification (preferred)
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence
Physical:
- Must be able to stand, sit, or kneel for extended periods of time and carry up to 50 lbs.
- Must be able to work on ladders and roof tops
Other facts
About Whataburger
On Aug. 8, 1950, an adventurous and determined entrepreneur named Harmon Dobson opened up the world’s first Whataburger on Ayers Street in Corpus Christi, Texas. He had a simple goal: to serve a burger so big it took two hands to hold and so good that after one bite customers would say, “What a burger!” He succeeded on both counts and turned that one little burger stand into a legend loved throughout Texas and the South.
Today, each and every Whataburger is made to order, right when it’s ordered. And they’re still made with 100 percent pure, never-frozen beef and served on a big toasted five-inch bun with all “the extras” to suit your taste. Grilled jalapeños, extra bacon, three slices of cheese, no tomatoes, extra pickles? No problem. Your Whataburger will be made just like you like it, 24 hours a day, seven days a week.
Whataburger’s following has grown exponentially in its more than 75-year history, thanks to a number of features, including its famous burgers and growing list of menu items, its iconic orange-and-white-striped restaurants and its famous Fancy Ketchup.
Whataburger is more than a burger chain. It’s a place that feels like home to more than 51,000 employees, called Family Members, and millions of customers. It’s a brand built on pride, care and love. It’s a place people count on in their communities. It’s a place where goodness lives. So now with more than 1,100 Whataburger restaurants across 16 states stretching from Las Vegas to the Carolinas, road-trippers and hometown folks alike continue gathering under the big orange-and-white roofs for fresh, made-to-order burgers and friendly service.
What you'll do
- The technician is responsible for diagnosing service issues, repairing and maintaining kitchen equipment, HVAC, and refrigeration systems. They also perform preventative maintenance and ensure compliance with safety protocols.
Ready to join Whataburger?
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