About this role
Being a Manager at Whataburger is an incredibly important job and is a key position for our operational success. The Manager’s role is essential to produce quality products, world class customer experiences, and team member retention. You’ll serve as both a restaurant leader and a team member. You’ll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.
- Assist Operating Partners in Daily Operations of a Multi-Million dollar business
- Run Excellent Operations through floor management
- Lead and Inspire Teams – Create an environment of service excellence with urgency
- Provide Extraordinary Hospitality and Customer Service
- Handles customer issues immediately with the upmost respect to the customer
- Establish and maintain positive, professional, and effective working relationships
- Be a Problem Solver
- Food preparation and delivery – maintaining quality standards
- Fiscal responsibilities
- Maintain open and professional communication with management and team
- Maintain cleanliness, sanitation, and food safety standards
- Supports with hiring, scheduling, and conducts other restaurant administrative responsibilities
- Achieve and Maintain Certifications
- Must be able to stand during entire shift
- Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push
- Must be able to read (orders on tickets, menu board, receipts, etc.)
- Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and product items
- Frequent washing of hands
- Must be at least 18 years of age
- High school diploma/GED
- Solid communication skills and the ability to build and maintain an effective working relationship with management and co-workers
- Demonstrated ability to work in a team environment with strong leadership skills
- Experience in restaurant, retail or hospitality setting
- Food Safety Certification preferred
- Competitive Weekly Pay
- Bonus (incentive) Program
- Pay for Performance Program –eligibility to receive reviews and pay increases
- Schedule Flexibility
- Leadership Development and Career Growth Opportunities
- Online Access to Your Schedule Through R365 Interactive Scheduling
- Healthcare and Life Insurance Benefits
- Time Off Benefits
- Discounted Meals
- Service Awards
- EAP (Employee Assistance Program)
- Whataburger Family Foundation (Hardship Grant Assistance)
- Scholarship Program
- 401(k) Savings Plan
Brand: Whataburger
Address: 5084 Lenox Ave, Jacksonville, FL 32205
Property Description: Silvercreek Group
Property Number: Whataburger #1357
Other facts
About Whataburger
On Aug. 8, 1950, an adventurous and determined entrepreneur named Harmon Dobson opened up the world’s first Whataburger on Ayers Street in Corpus Christi, Texas. He had a simple goal: to serve a burger so big it took two hands to hold and so good that after one bite customers would say, “What a burger!” He succeeded on both counts and turned that one little burger stand into a legend loved throughout Texas and the South.
Today, each and every Whataburger is made to order, right when it’s ordered. And they’re still made with 100 percent pure, never-frozen beef and served on a big toasted five-inch bun with all “the extras” to suit your taste. Grilled jalapeños, extra bacon, three slices of cheese, no tomatoes, extra pickles? No problem. Your Whataburger will be made just like you like it, 24 hours a day, seven days a week.
Whataburger’s following has grown exponentially in its more than 75-year history, thanks to a number of features, including its famous burgers and growing list of menu items, its iconic orange-and-white-striped restaurants and its famous Fancy Ketchup.
Whataburger is more than a burger chain. It’s a place that feels like home to more than 51,000 employees, called Family Members, and millions of customers. It’s a brand built on pride, care and love. It’s a place people count on in their communities. It’s a place where goodness lives. So now with more than 1,100 Whataburger restaurants across 16 states stretching from Las Vegas to the Carolinas, road-trippers and hometown folks alike continue gathering under the big orange-and-white roofs for fresh, made-to-order burgers and friendly service.
What you'll do
- The manager will assist in daily operations and ensure excellent service and product quality. They will lead and inspire the team while maintaining operational standards and customer satisfaction.
Ready to join Whataburger?
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