WB
Teller I
full-time•El Paso
About this role
Full-time, must be available to work Monday through Friday.
Operates a teller’s window by providing prompt, efficient, and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. Willing to cross-sell or refer the customer to the appropriate staff while providing an exceptional client experience. Must meet WestStar Bank’s service and sales expectations.
Essential Functions
- Accepts deposits: verifying cash, endorsements, and issues receipts.
- Answers customer inquiries and gives balances when requested.
- Performs check-cashing and saving bond redemption services.
- Sells Cashier’s Checks
- Accepts commercial loan and installment loan payments.
- Accept wire transfer, stop payment, and address change requests.
- Processes Visa/Master Card and Discover card cash advance transactions.
- Responsible for maintaining a high level of accuracy and security of bank assets.
- Promotes/cross-sells the Bank’s products and services as opportunities arise.
Additional Responsibilities
- Is knowledgeable of and follows the opening and closing procedures at their assigned location.
- Is knowledgeable of and compliant with Regulation CC, Bank Secrecy Act, and the Gramm-Leach-Bliley Act.
- Is knowledgeable of all bank policies and security equipment relating to teller operations.
- Performs other duties as assigned.
Required Education, Experience, Skills
- Ability to operate teller terminal and other standard office equipment.
- At least one year cash handling or customer service experience.
- High school diploma or equivalent.
- Must possess ability to communicate effectively with customers in a positive manner.
- Must have ability to accurately handle heavy cash flow.
- Successful completion of teller training and any other compliance training deemed necessary by the bank.
Equipment Used
- Standard office equipment (computer, phone, photocopier)
- Coin sorter machine
- Teller Cash Recycler/Sorter
Working Conditions/Physical Requirements
- Office setting.
- Ability to lift 50 lbs.
- Ability to stand throughout work shift.
WestStar is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.
What you'll do
- The Teller I operates a teller's window, providing prompt and accurate customer service while promoting the bank's products and services. Responsibilities include accepting deposits, answering inquiries, and processing various transactions.
About WestStar Bank
WestStar is a locally owned community bank with more than $3.1 billion in assets. It services the El Paso, Las Cruces, and northern Mexico area (collectively known as the Borderplex region). WestStar provides businesses and retail consumers local access to a broad array of financial services, including banking, treasury management, wealth management, insurance, and title services. Additionally, WestStar team members serve on over 60 boards and committees of non-profit and civic organizations and participate in a wide range of community betterment efforts and philanthropic causes.
Deposit and loan products are offered through WestStar Bank, Member FDIC.
Equal Housing Lender
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Frequently Asked Questions
What does a Teller I do at WestStar Bank?
As a Teller I at WestStar Bank, you will: the Teller I operates a teller's window, providing prompt and accurate customer service while promoting the bank's products and services. Responsibilities include accepting deposits, answering inquiries, and processing various transactions..
Is the Teller I position at WestStar Bank remote?
The Teller I position at WestStar Bank is based in El Paso, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Teller I position at WestStar Bank?
You can apply for the Teller I position at WestStar Bankdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.