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People and Culture Adviser
full-time•City of Swan
About this role
Reporting to the People and Culture Partner – Regional, the People and Culture Adviser - Regional, is responsible for supporting leaders and team members across the business. This role undertakes the day-to-day transactional HR activities, provides guidance, practical problem-solving, and responsive support in a fast-paced operational environment. You’ll work closely with leaders to ensure they are confident managing people matters in line with legislation, industrial instruments, and WesTrac policies.
This is a hands-on, fast-moving position where priorities can shift frequently. You’ll need to be comfortable working with ambiguity, making informed decisions with confidence, and adapting quickly as business needs change. The role also involves regular travel to regional areas across WA to support our remote operations and maintain strong on-the-ground relationships.
Location: South Guildford
Roster - Mon to Friday 8.5 hours (including lunch)
What you’ll do:
- Demonstrate strong analytical, problem-solving, and negotiation skills to effectively resolve workplace issues, leveraging expertise in interpreting legislation, awards, and industrial agreements. Foster collaborative relationships with line managers and team members to provide strategic advice on generalist People matters, and deliver consultative support during policy and process changes.
- Provide comprehensive guidance across all stages of the team member lifecycle, including policy compliance, Award and Enterprise Agreement interpretation, onboarding, learning and development, talent management, remuneration, offboarding, and reporting. Ensure initiatives align with the People and Culture strategic plan, support change management implementation, and contribute to team member engagement programs to enhance organisational culture.
- Act as the point of contact for employee relations matters by partnering with the ER team to assist with the grievances process, dispute resolution, and identify the cause and contributing factors to reported incidents.
- Work with the leaders in the business to capture feedback of current processes in place to identify areas of continuous improvements.
- Provide end-to-end People support by ensuring timely completion of performance reviews, facilitating probation and offboarding discussions, guiding leaders through organisational structure updates, and delivering accurate employment contracts and documentation promptly via the People Services Helpdesk.
- Provide support to the People and Culture team in implementing project outcome.
- Prepare reports as required.
Skills and Experience:
- Degree, Diploma, or active studies in Human Resources or related field, or equivalent experience (AHRI membership desirable).
- Minimum of 3 years’ experience in a HR generalist role ideally supporting frontline or operational environments.
- Experience working in a shared-services/business partnering environment is desirable, with resilience in managing high-volume enquiries across phone and email.
- Strong problem-solving capability with the initiative to investigate, seek information, and deliver practical outcomes.
- Exceptional attention to detail and capacity to continuously multi-task and prioritise workload..
- Confident communicator with strong interpersonal skills, capable of coaching and influencing leaders at all levels.
- Solid understanding of current employment legislation.
- Proficiency in Microsoft Office and the ability to quickly learn new systems (SuccessFactors HXM desirable).
- Flexibility to travel regularly to regional WA as part of the role.
- An understanding of current employment law legislation.
- Flexible and adaptable approach – ability to work within a consistently changing and fluid environment, with strong interpersonal skills to communicate and manage a variety of stakeholders at all levels of the organisation.
- Exceptional grammar, verbal and written communication skills, with high attention to detail and proficiency in Microsoft Office and the ability to learn new systems quickly. Previous experience in SuccessFactors HXM is desirable.
Our Benefits inclusive of but not limited to:
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 5172
What you'll do
- The People and Culture Adviser is responsible for supporting leaders and team members with day-to-day HR activities and providing guidance in a fast-paced environment. This includes managing employee relations matters, ensuring policy compliance, and supporting change management initiatives.
About WesTrac
As one of the largest authorised Cat equipment dealers in the world, WesTrac provides customers with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions designed to make owning and operating equipment as easy, profitable and safe as possible.
With more than 4,500 team members, WesTrac is dedicated to creating and delivering outstanding value for our team, customers, shareholders and the community. We are committed to excellence and are focused on long-term customer relationships and a dedication to customer service, safety, quality and the environment.
Community involvement is an important part of the WesTrac philosophy, and we are proud to support local activities, events and charities in the regions we are based.
As part of Seven Group Holdings Ltd, WesTrac also has strong alliances with other leading Australian businesses, including Seven West Media, Coates Hire and SITECH.
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Frequently Asked Questions
What does a People and Culture Adviser do at WesTrac?
As a People and Culture Adviser at WesTrac, you will: the People and Culture Adviser is responsible for supporting leaders and team members with day-to-day HR activities and providing guidance in a fast-paced environment. This includes managing employee relations matters, ensuring policy compliance, and supporting change management initiatives..
Is the People and Culture Adviser position at WesTrac remote?
The People and Culture Adviser position at WesTrac is based in City of Swan, Western Australia, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the People and Culture Adviser position at WesTrac?
You can apply for the People and Culture Adviser position at WesTracdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.