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Senior Project Manager - Data Platforms, Customer Engineering
full-timeSydney

Summary

Location

Sydney

Type

full-time

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About this role

 

Continue your professional Senior Project Management career journey with Westpac!

 

Opportunity is knocking …

Within our Data Platforms (DP) division at Westpac, we deliver the technology that powers customer servicing, credit assessment, and product origination across digital and staff‑enabled channels. Our enterprise platforms are critical to creating simple, connected, and seamless experiences across the bank.

As a Senior Project Manager, you’ll play a pivotal role in turning strategy into delivery—leading complex initiatives and empowering teams to do their best work. 

Importantly, this role is critical to the success of a multi-year programme aimed at transforming Global Transactional Services (GTS) into a modern, profitable digital transaction bank.

About the role … 

You’ll work at the intersection of business and technology, leading with clarity, collaboration, and care. 

Your day to day will include:

  • Partnering with business and technology leaders to define scope, outcomes, and delivery approach.
  • Owning delivery roadmaps, plans, budgets, and reporting with transparency and accountability.
  • Proactively managing risks, dependencies, and change management initiatives.
  • Leading and supporting two cross‑functional delivery squads to achieve agreed outcomes.
  • Coaching and mentoring team members, creating inclusive, high‑performing teams.
  • Working closely with engineering and architecture teams to resolve issues and deliver quality solutions.
  • Driving continuous improvement through post‑implementation reviews and shared learning.

Key ingredients for success … 

We’re looking to hear from highly experienced delivery leaders who value teamwork, inclusion, and outcomes. 

You’ll ideally bring to the table:

  • Minimum 5 years' hands-on Senior PM experience delivering innovative and robust technology initiatives with a data platforms specialisation at scale. 
  • Strong project delivery governance, financial management, and execution discipline.
  • Able to highlight key achievements where you have been the primary lead on successful project outcomes.
  • Deep experience working across Agile and adaptive delivery environments.
  • The ability to build trusted relationships with diverse stakeholders.
  • Strong collaboration, communication, and influencing skills.
  • Advanced working knowledge and SME of tools such as Jira and Confluence as well as ability to lead by example within Agile ceremonies.
  • The confidence to communicate technical context to a range of audiences.
  • A continuous improvement mindset and a commitment to shared success.
  • Banking or financial services experience is highly advantageous.
  • Experience with Siebel and DevOps and end‑to‑end solution ownership.
  • Project management certifications (e.g. PMP, PRINCE2).

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are enthusiastic about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

  • Exclusive offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
  • Tailored learning and development opportunities to help your grow your career within the bank. 
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Like to learn more? 

To get started, please click on the APPLY or APPLY NOW button today!

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

 

 

Other facts

Tech stack
Project Management,Agile Methodologies,Stakeholder Management,Risk Management,Team Leadership,Financial Management,Continuous Improvement,Data Platforms,Collaboration,Communication,Jira,Confluence,Coaching,Mentoring,Change Management,Technical Communication

About Westpac Group

From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID'​ biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.

We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.

We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.

Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services

What you'll do

  • The Senior Project Manager will lead complex initiatives and empower teams to deliver on strategic goals. Responsibilities include defining project scope, managing delivery roadmaps, and coaching team members.

Ready to join Westpac Group?

Take the next step in your career journey

Frequently Asked Questions

What does a Senior Project Manager - Data Platforms, Customer Engineering do at Westpac Group?

As a Senior Project Manager - Data Platforms, Customer Engineering at Westpac Group, you will: the Senior Project Manager will lead complex initiatives and empower teams to deliver on strategic goals. Responsibilities include defining project scope, managing delivery roadmaps, and coaching team members..

Why join Westpac Group as a Senior Project Manager - Data Platforms, Customer Engineering?

Westpac Group is a leading Financial Services company.

Is the Senior Project Manager - Data Platforms, Customer Engineering position at Westpac Group remote?

The Senior Project Manager - Data Platforms, Customer Engineering position at Westpac Group is based in Sydney, New South Wales, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Project Manager - Data Platforms, Customer Engineering position at Westpac Group?

You can apply for the Senior Project Manager - Data Platforms, Customer Engineering position at Westpac Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Westpac Group on their website.