About this role
Create your best future and join Westpac as a Senior Manager, Compliance Incidents
What’s the role?
As a Senior Manager in our Compliance Incidents team, you’ll take the lead on assessing incidents that may need to be reported to regulators such as ASIC, OAIC, BCCC and APRA. You’ll unpack what’s happened, apply the right regulatory frameworks, make breach determinations, support the preparation of breach reports to ensure the bank uplifts going forward.
You’ll also play a key role in guiding one or more Managers within the team, helping them grow, providing insight around compliance incidents and breaches across a portfolio and supporting core team processes like triage.
You’ll work across a diverse mix of incident types spanning Consumer, Business & Wealth, Customer & Corporate Services and Group Functions, giving you exposure to a broad set of regimes including privacy, responsible lending, hardship, misleading conduct, Banking Code obligations and prudential standards.
This is a full‑time, permanent role based in Sydney, working three days in the office to connect with the team.
What do I need?
To step into this role with confidence, you’ll bring a blend of sharp thinking, sound judgement and the ability to work closely with people across the business.
You’ll bring:
- Prior experience in a similar role from banking or financial services.
- Experience completing Compliance Assessments and making Breach Determinations.
- Strong analytical skills and the ability to think strategically while staying across the detail.
- Good judgement and comfort making decisions in complex situations.
- The ability to work collaboratively with business teams to investigate incidents.
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Other facts
About Westpac Group
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
What you'll do
- Lead the assessment of compliance incidents that may need to be reported to regulators. Guide team managers and support core team processes like triage.
Ready to join Westpac Group?
Take the next step in your career journey