About this role
Create your best future and join Westpac as a Senior Investigator, Group Investigations
What’s the role?
You’ll lead end‑to‑end investigations into serious misconduct and whistleblower disclosures across the Westpac Group, applying procedural fairness, sound judgement and discretion at every step. You’ll plan and scope cases, gather and analyse evidence, conduct interviews, and produce clear, defensible findings whilst always maintaining the highest standards of confidentiality and governance.
This is a permanent opportunity based in Sydney or Melbourne, operating in a hybrid model with 3 days in the office. You will partner with stakeholders across the Group, record matters in case management systems with precision, and ensure all quality assurance and reporting requirements are met. If you’re motivated by risk reduction, integrity, and excellent stakeholder outcomes, you’ll thrive in this role.
What do I need?
You’ll bring a disciplined investigations mindset, strong communication, and the ability to operate autonomously while building trust with stakeholders. To succeed, you’ll need:
- Demonstrated experience leading sensitive or high‑risk workplace investigations, including whistleblower matters.
- Proven capability in interviewing, evidence collection and analysis, and producing clear, defensible reports.
- Strong working knowledge of compliance and risk frameworks, and familiarity with relevant legislation (e.g. Evidence Act, whistleblowing and anti‑discrimination laws).
- Proficiency with case management systems and Microsoft 365, exposure to tools like Analyst’s Notebook is a plus.
- Excellent judgement, planning and prioritisation skills, with the ability to collaborate across all levels of the business.
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Other facts
About Westpac Group
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
What you'll do
- Lead end-to-end investigations into serious misconduct and whistleblower disclosures across the Westpac Group. Plan and scope cases, gather and analyze evidence, conduct interviews, and produce clear findings while maintaining confidentiality.
Ready to join Westpac Group?
Take the next step in your career journey