About this role
What’s the Role:
As a Quality Engineering Manager reporting to the Head of Testing, BT Platforms, you will be responsible for leading all testing deliverables, including non-functional testing and automation. You will drive end-to-end test planning, execution, governance, and sign-off, ensuring the highest standards of quality across the PW portfolio.
The Role:
- Draft, maintain, and deliver a comprehensive end‑to‑end test strategy, covering functional, integration, API, performance, and automation testing.
- Ensure all testing activities align with program delivery methodologies and governance standards.
- Provide visibility, traceability, and control across the full testing lifecycle.
- Build strong relationships across Program, Engineering, Product, and vendor teams while resolving complex technical issues.
- Oversee test design, scheduling, execution, and compliance with quality standards.
- Create and maintain testing metrics, dashboards, and governance reporting.
- Champion API‑first testing practices, including contract, integration, and automated API validation.
- Scale automation frameworks across UI, API, backend services, and CI/CD pipelines.
- Embed shift-left testing practices in collaboration with Engineering.
- Oversee non-functional testing (load, stress, endurance, scalability, availability, accessibility)
- Provide clear reporting of test outcomes, defect trends, risks, and readiness.
- Promote continuous improvement through best‑practice QA methodologies, quality metrics, and reusable assets.
What do I need?
- Extensive experience in Quality Assurance, including significant tenure as a Quality Engineering Manager
- Proven experience creating and delivering a high‑quality test strategy, incorporating inputs from all relevant stakeholders and managing the formal sign‑off process.
- Deep expertise in API testing (REST, microservices, message-based integrations).
- Strong experience building and managing test automation frameworks (Playwright, Cypress, RestAssured, etc.).
- Comprehensive knowledge of performance testing (JMeter, LoadRunner, K6 or equivalent)
- Solid experience in JIRA and XRAY tools.
- Strong understanding of test governance, QA best practices, and SDLC/Agile/DevOps delivery models.
- Proven leadership of medium-to-large QA teams, including vendors and offshore teams.
- Experience across digital, integration, data, cloud, and multi-vendor platforms
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Other facts
About Westpac Group
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
What you'll do
- Lead all testing deliverables, including non-functional testing and automation. Drive end-to-end test planning, execution, governance, and sign-off to ensure quality across the PW portfolio.
Ready to join Westpac Group?
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