About this role
Join us as we continue to build an Iconic design practice—hiring Experience Designers, Senior Designers, and Principal Designers for both max term and permanent opportunities.
Our Mission: Together, we’ll do iconic things
What’s the role?
- Design Execution: Deliver high-quality, user-centred design work across journeys and platforms. At senior levels, lead complex initiatives and drive clarity in ambiguous problem spaces.
- Collaboration & Influence: Build strong relationships with cross-functional teams. Communicate design rationale, influence direction, and bring others on the journey—always with a focus on business value and user needs.
- Research & Insights: Use data and research to inform design decisions. Lead or support research activities, synthesise findings, and measure the impact of your work.
- Design Systems & AI Integration: Contribute to and evolve our enterprise design system (GEL), ensuring it’s robust, scalable, and AI-ready. Champion best practices and continuous improvement.
- Mentorship & Community: Share knowledge, mentor peers, and actively participate in our internal design community. Help uplift team capability and foster a culture of learning and innovation.
- Strategic Partnership: Support or lead strategic initiatives, acting as a trusted advisor to business partners and helping shape the future of our products and services.
What do I need?
- Passion for iconic, user-centred design and a drive to set new standards.
- Experience using data and research to inform and measure design decisions.
- Comfort working with and learning from AI tools.
- Ability to build trust and influence at all levels of the business.
- Commitment to continuous learning, mentorship, and community contribution.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.
Other facts
About Westpac Group
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
What you'll do
- The Principal Experience Designer will deliver high-quality, user-centered design work across various journeys and platforms while leading complex initiatives. They will also build strong relationships with cross-functional teams and support strategic initiatives.
Ready to join Westpac Group?
Take the next step in your career journey