About this role
Create your best future and join Westpac as a Fraud Risk Manager, within our Customer and Corporate Services team.
What’s the role?
As a Fraud Risk Manager, you’ll help assess the fraud and scams risk of new Bank initiatives / products, ensuring that sufficient controls are captured in the business requirements to effectively mitigate the risk of fraudulent transactions. This position also performs analysis of fraud and scam incidents to all areas of Westpac Group to enable efficient implementation of risk remediation activities. The role is responsible for assessing risk in change, identifying incident root causes and making commercially sound recommendations to individual Business Units.
The Fraud Risk Manager will be the designated fraud point of contact, responsible for a portfolio across the Westpac Group covering all Product and Distribution channels, but primarily across Consumer and Business divisions.
This is a full‑time role based in Sydney, and reports to the Senior Manager, Fraud Strategy. This role is suited to someone who enjoys analysis, problem‑solving and partnering with people to make things better.
What do I need?
You’ll thrive in this role if you bring:
- Demonstrated industry knowledge in terms of risk management techniques and processes in a relevant industry.
- Recognised understanding of fraud and scams management within Financial Services.
- Experience in writing or reviewing of business requirement documents.
- Degree qualified in Law, Accounting, Commerce or Economics or equivalent (desirable).
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Other facts
About Westpac Group
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
What you'll do
- The Fraud Risk Manager assesses fraud and scams risk for new bank initiatives and products, ensuring effective controls are in place. They also analyze fraud incidents and recommend risk remediation activities across the Westpac Group.
Ready to join Westpac Group?
Take the next step in your career journey