About this role
Join Westpac as an Executive Manager, Divisional Compliance, providing senior second‑line compliance leadership across our Consumer and Customer & Corporate Services (CCS) divisions
What’s the role?
In this role, you’ll lead divisional compliance oversight across Consumer and CCS, ensuring our retail banking products, services and customer processes meet regulatory requirements and align with the Group Compliance Framework. You’ll partner with senior leaders to provide strategic compliance advice, influence key decisions, and uplift capability across the divisions.
You will oversee compliance risk assessments, support regulatory and business change, and strengthen governance through high‑quality insights and reporting. You will also provide expert guidance on Consumer products and CCS operations while maintaining appropriate independence and challenge.
This permanent full‑time role can be based in Sydney, Melbourne or Adelaide, placing you at the centre of compliance excellence for our Consumer and CCS businesses.
What do I need?
- Extensive compliance leadership experience (10 plus years) in financial services, ideally across retail banking, consumer products or customer operations.
- Strong understanding of the regulatory environment impacting Consumer and CCS.
- Proven ability to influence senior stakeholders and provide strategic compliance advice.
- Experience managing regulatory change or compliance uplift programs.
- Excellent written and verbal communication skills with strong judgement and commercial acumen.
- Collaborative, resilient and proactive leadership style with the ability to drive a strong compliance culture.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Create your future today
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We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Other facts
About Westpac Group
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
What you'll do
- Lead divisional compliance oversight across Consumer and CCS, ensuring compliance with regulatory requirements. Partner with senior leaders to provide strategic compliance advice and strengthen governance through insights and reporting.
Ready to join Westpac Group?
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