About this role
Lead Receptionist
Schedule: Monday-Friday, 8:00am – 4:30pm, with availability to work occasional evenings & weekends as needed
Pay: $20.75/hour
The Heritage at Brentwood is a premier senior living community looking for a hospitality-focused Lead Receptionist to provide first-class services for our senior living community. The Lead Receptionist is an integral part of setting first impressions of our community by greeting and welcoming all residents and guests in a courteous and professional manner.
Job Responsibilities
- Answers phones and transfers all incoming calls as directed
- Gives information, direction and other appropriate assistance to residents, staff, guests, and vendors
- Performs a variety of other clerical duties
- Creates weekend receptionist schedules (quarterly)
- Acts as backup for evening and weekend receptionists as needed
- Organizes and attends annual receptionist team meetings
- Coordinates regular revision of the Receptionist Handbook
- Trains all new receptionist team members
Qualifications
- HS graduate or equivalent preferred
- Ability to communicate efficiently and effectively in English, both spoken and written
- At least one years’ experience as a receptionist handling multiple phone lines preferred
- Outstanding customer service and organizational skills required to handle a variety of tasks as one time
- Experience with Microsoft Office applications and other office equipment preferred
- Experience with computers, typing, and other office equipment preferred
Full-Time Benefits
- Medical / Dental / Vision Insurance
- Employer-Paid Basic Life & Long-Term Disability
- Voluntary Life & Short-Term Disability
- Flexible Spending Account
- 401(k) Retirement Plan with Matching
- Employee Referral Bonus Program
- Employee Assistance Program (EAP)
- DailyPay – Work today, get paid today!
- PTO & Paid Holidays
Visit our website: https://www.theheritagelcs.com/careers/
Pre-employment criminal background check and drug screening are required.
An Equal Opportunity Employer
Other facts
About Westminster
Westminster is one of Austin’s first and most established retirement communities. Operating as a not-for-profit community, Westminster is managed by Life Care Services LLC and provides modern residences, state-of-the-art health care and other wellness amenities to residents seeking comfortable and culturally enriching lifestyles in Central Austin. Westminster is an Equal Opportunity Employer and values diversity in the workplace.
What you'll do
- The Lead Receptionist is responsible for greeting and welcoming residents and guests, answering phones, and providing assistance to various stakeholders. Additional duties include creating schedules, training new team members, and organizing meetings.
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