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Waterpark Supervisor
full-timeOrlando

Summary

Location

Orlando

Type

full-time

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About this role

Company Description

Starting rate: $18.50/ hour - Use our Daily Pay benefit and get access to your pay as you need it.

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

As a Waterpark Supervisor, you will: 

  • Conduct classes, training and in service training for aquatics staff.
  • Develop, implement, and monitor programming and schedules for waterpark operation.
  • Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs.
  • Develop detailed, realistic, and comprehensive plans that support organizational objectives.
  • Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
  • Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management.
  • Prepare, design, order, and distribute marketing material for Waterpark.
  • Perform other tasks as assigned by the Manager of Waterpark & Activities.

This individual must possess and adhere to the following core values:

  • Integrity – Doing the right thing when no one is looking.
  • Passion – Creating a positive impact.
  • Work Ethic – Taking pride in your work.

Qualifications

  • American Red Cross Lifeguard, CPR, First Aid, and AED Certified.
  • Strong verbal and written communication skills with the ability to speak effectively with guests and other team members.
  • Strong ability to recognize unsafe and hazardous situations and react properly.
  • Must be able to lift 50lbs and work in outdoor weather conditions.
  • Must be able to work weekends and holidays as needed.
  • Must be at least 18 and have a valid FL State Driver’s License to drive company golf carts.
  • Westgate Resorts is a Smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

 

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

  • Property: 45203-WG Lakes Resort and Spa
  • Career Site Category: Resort Operations
  • Compensation: USD18.5 - USD19.5 - hourly
  • Other facts

    Tech stack
    Lifeguard Certification,CPR Certification,First Aid Certification,AED Certification,Communication Skills,Conflict Resolution,Team Management,Coaching,Programming Development,Scheduling,Marketing Material Preparation,Safety Awareness,Analytical Skills,Customer Service,Teamwork,Performance Management

    About Westgate Resorts

    We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic.

    Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.

    Our Mission:
    We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.

    Social Responsibility:
    We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
    Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.

    Team size: 5,001-10,000 employees
    LinkedIn: Visit
    Industry: Hospitality
    Founding Year: 1982

    What you'll do

    • As a Waterpark Supervisor, you will conduct training for aquatics staff and develop programming for waterpark operations. You will also manage team performance and resolve conflicts while ensuring safety and compliance with policies.

    Ready to join Westgate Resorts?

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    Frequently Asked Questions

    What does a Waterpark Supervisor do at Westgate Resorts?

    As a Waterpark Supervisor at Westgate Resorts, you will: as a Waterpark Supervisor, you will conduct training for aquatics staff and develop programming for waterpark operations. You will also manage team performance and resolve conflicts while ensuring safety and compliance with policies..

    Why join Westgate Resorts as a Waterpark Supervisor?

    Westgate Resorts is a leading Hospitality company.

    Is the Waterpark Supervisor position at Westgate Resorts remote?

    The Waterpark Supervisor position at Westgate Resorts is based in Orlando, Florida, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Waterpark Supervisor position at Westgate Resorts?

    You can apply for the Waterpark Supervisor position at Westgate Resorts directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Westgate Resorts on their website.