About this role
Company Description
Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour south of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including the River Country Water Park, horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Supports resort operations by performing HVAC tasks, including projects, preventive maintenance, and work orders.
This individual must possess and adhere to the following core values:
- Integrity – Doing the right thing when no one is looking.
- Passion – Creating a positive impact.
- Work Ethic – Taking pride in your work.
As a Trades II - HVAC, you will:
- Perform projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
- Execute daily tasks and assigned projects in HVAC systems, supporting other trades as needed.
- Expertly troubleshoot and perform preventive maintenance on split units, air handlers, condensers, ice machines, refrigeration equipment for food and beverage, appliances, and exhaust fans.
- Install or replace HVAC components such as compressors, coils, refrigerant line sets, and other key parts.
- Conduct routine inspections for safety, mechanical integrity, and quality assurance as directed by management.
- Read and interpret technical data and O&M manuals.
- Actively participate in procurement and inventory processes to ensure materials and tools are available on-site.
- Effectively operate resort operations devices and software (HotSOS).
- Communicate professionally through radios, phones, emails, and verbal communications.
- Perform maintenance and cleaning tasks as required by resort leadership.
- Safely use hand tools, power tools, and battery-powered tools for HVAC work.
- Work using ladders, scaffolds, lifts, dust masks, and in confined or narrow spaces.
- Follow safety guidelines and practices.
- Identify and report potential hazards on the property.
- Communicate and interpret guest needs through positive interactions to ensure resolutions.
- Adhere to all CFI/Westgate Resorts policies and procedures.
- Always represent Westgate Resorts professionally through appearance, attire, and behavior.
- Perform other tasks as assigned by resort operations leadership.
Qualifications
- Technical certification or HVAC license required.
- Minimum of 2 years of hands-on experience in HVAC trades within a resort or commercial environment.
- Must have a valid driver’s license.
- Must lift, move, push, or pull up to 50+ pounds
- Written and verbal communication in English is expected.
- Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
- Strong communication skills required to excel in guest and peer relations.
- Ability to be versatile, work well under pressure, and execute tasks to meet deadlines.
- Must communicate effectively with supervisors and resort leadership.
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Other facts
About Westgate Resorts
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
What you'll do
- The Trades II - HVAC will support resort operations by performing HVAC tasks, including preventive maintenance and troubleshooting. This role involves executing daily tasks, conducting inspections, and ensuring safety and quality standards are met.
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