About this role
Company Description
Starting rate: $22 / hour - Use our Daily Pay benefit and get access to your pay as you need it.
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As an Maintenance Technician III, you will:
- Lead and perform engineering tasks including guest calls, preventive maintenance, repairs, and special projects, ensuring adherence to resort management directives and safety standards.
- Inspect, troubleshoot, and repair MEP systems including HVAC, plumbing, electrical, and appliances; maintain pools, spas, and water features with proper chemical balancing.
- Handle construction and maintenance projects such as drywall, flooring, tiling, and carpentry; safely operate tools and equipment including lifts, ladders, and PPE.
- Use resort operations software (e.g., HotSOS), read blueprints and technical manuals, and participate in procurement and inventory to ensure work readiness.
- Communicate professionally across teams and with guests to identify needs and resolve issues promptly, maintaining a positive and professional demeanor.
- Uphold safety protocols, identify hazards, and ensure compliance with CFI/Westgate policies and procedures; perform additional tasks as assigned by leadership.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
- High school diploma required.
- Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
- Written and verbal communication in English is expected.
- Must have and maintain a valid driver’s license.
- CPO (Certified Pool Operator) license required by the resort.
- Universal EPA HVAC license required by the resort.
- Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
- Strong communication skills required to excel in interactions with guests and colleagues.
- Ability to be versatile, work well under pressure, and meet deadlines.
- Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
Additional Information
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Other facts
About Westgate Resorts
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
What you'll do
- As a Maintenance Technician III, you will lead and perform engineering tasks including guest calls, preventive maintenance, repairs, and special projects. You will also inspect, troubleshoot, and repair MEP systems while maintaining pools and spas.
Ready to join Westgate Resorts?
Take the next step in your career journey