About this role
Company Description
Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at our world-class resort, which features a lively casino that is home to the world’s largest Race & Sports Book; incredible restaurants, nightlife, and live entertainment; and the convenience of a Las Vegas Monorail station onsite for easy access to the Las Vegas Strip. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
General Summary Of Duties:
Move guest items to required location, complete “fronts” as assigned. (Fronts are all guest request handled by the bell desk).
Qualifications
Role and Responsibilities: (Includes but is not limited to the following)
- Luggage Delivery
- Room changes and key delivery
- Convention Item room drop
- Group room luggage delivery
- Business Center delivery
- Misc delivery (flowers gifts etc..)
Performance Requirements: (Knowledge, skills and abilities)
Ability to read write speak and understand English language in order to complete logs, service calls, claim checks and communicate with other employees. Basic mathematical skills are necessary to count luggage. This position requires considerable physical activity on a continuous basis throughout the shift. Ability to operate bell cart, telephone, computer to log, and smart device to receive and complete fronts. Must poses superior guest service skills and the ability to provide superior guest service.
Typical physical / mental demands
Ability to grasp, bend, crouch, lift and or carry, or otherwise move or push luggage on a truck weighing up to 200lbs to a height of 4 feet on a continuous basis. The ability to walk/stand and work 100% of their 8 hour shift walking.
Additional Information
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Other facts
About Westgate Resorts
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
What you'll do
- The Bellhop is responsible for moving guest items to required locations and completing guest requests handled by the bell desk. This includes luggage delivery, room changes, and various other deliveries.
Ready to join Westgate Resorts?
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