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Seasonal Pool Shift Coordinator
part-time•Westfield Center
About this role
Job Summary
The Hospitality Operations Senior Coordinator is responsible for coordinating the day-to-day operational activities at their assigned location(s) (e.g., Club, Blair Center, Westfield Inn, General Store, etc.). The role is responsible for scheduling and training assigned staff and performing line/floor duty work as necessary in the development of products and/or delivery of services consistent with predetermined quality standards. The role is responsible for ensuring smooth workflow, efficient task execution, and effective communication during their assigned shift.
Job Responsibilities
- Coordinates the daily operations of a designated Corporate Hospitality location, such as Blair Conference Center, Westfield Inn, Westfield Country Club, or General Store.
- Assists with daily delegation of duties and oversight of line employees in area of responsibility which may include Servers, Food Service Workers, and Lifeguards.
- Assists in employee selection and serves as the primary trainer of line and seasonal employees in their area of responsibility.
- Oversees daily implementation and follow-up for training.
- Ensures employee adherence to department Universal Standards and standard operating procedures in their areas of responsibility.
- Schedules staff based on anticipated operational needs, labor budget guidelines and monitoring of actual labor hour costs and controls.
- Complies with all OSHA and company safety/training/certification standards within required time frames and monitors safety conditions for employees and guests.
- Assists with managing the operations of a specific shift, ensuring that all tasks and activities are executed efficiently and according to established procedures.
- Schedules and assigns work shifts to team members, ensuring adequate coverage and appropriate skill matching.
- Monitors attendance, punctuality, and adherence to work schedules.
- Assists in training new team members on shift-specific tasks, responsibilities, and company policies.
- Provides guidance and support to team members, fostering a positive work environment.
- Maintains accurate records and documentation related to shift activities, including incident reports, shift summaries, employee performance evaluations, and any other relevant records.
- Prepares and submits reports as required.
Job Qualifications
- 3 - 5 years of experience in Hospitality Operations, or a related field.
- High School Diploma or General Education Diploma (GED) and/or commensurate experience.
Behavioral Competencies
- Collaborates
- Customer focus
- Communicates effectively
- Decision quality
- Nimble learning
- Drivers License
Technical Skills
- Quality Assurance Tools
- Database Management
- Documentation
- Staff Management
- Scheduling Software
- Compliance and Regulations
- Time and Attendance Systems
- Reporting and Analysis
- Data Entry
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
What you'll do
- The Seasonal Pool Shift Coordinator is responsible for coordinating daily operations at assigned hospitality locations, overseeing staff, and ensuring adherence to quality standards. This includes scheduling, training, and monitoring employee performance during shifts.
About Westfield
At Westfield, we have spent more than 55 years cultivating an environment that celebrates new ideas, dedication, and individual growth.
Over our history, we had transformed the shopping experience for millions of people across the globe. Our passionate teams in the United States, the UK, Europe and Australia are preparing for future generations of customers. Among then, you’ll find experts in many fields – engineering, finance, IT, architecture, building and construction, digital innovation, HR, marketing, leasing, legal, creative services and much more.
We invest in our employees and provide development opportunities to work in different parts of the business, to experience working in other countries and stretch into new career paths that you might not have imagined.
Come and join a truly global and exciting team.
Ready to join Westfield?
Take the next step in your career journey
Frequently Asked Questions
What does a Seasonal Pool Shift Coordinator do at Westfield?
As a Seasonal Pool Shift Coordinator at Westfield, you will: the Seasonal Pool Shift Coordinator is responsible for coordinating daily operations at assigned hospitality locations, overseeing staff, and ensuring adherence to quality standards. This includes scheduling, training, and monitoring employee performance during shifts..
Is the Seasonal Pool Shift Coordinator position at Westfield remote?
The Seasonal Pool Shift Coordinator position at Westfield is based in Westfield Center, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Seasonal Pool Shift Coordinator position at Westfield?
You can apply for the Seasonal Pool Shift Coordinator position at Westfielddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.