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Head of Safety & Security
full-time•Westfield Center
About this role
Job Summary:
The Head of Safety & Security is responsible for overseeing enterprise-wide safety and security strategies. This high-impact role leads the Safety & Security Department and the OFIC Police Department, serving as the organization’s expert in law enforcement, physical security, emergency response, and compliance. They will implement and administer programs that protect people, property, and reputation at the Westfield Center, OH headquarters campus and in leased offices across the U.S.—covering everything from access control and CCTV to emergency response and executive protection.
As a trusted advisor, they will collaborate with senior leadership and cross-functional teams to integrate security into business operations, manage critical relationships with law enforcement agencies, and guide compliance with OSHA, EPA, NFPA, and other regulatory standards. Beyond operations, they’ll drive talent development, succession planning, and team performance to ensure a culture of safety and excellence.
Job Responsibilities:
Strategic Leadership & Governance
- Oversees all operations of the Safety & Security Department and OFIC Police Department, serving as the corporate SME in law enforcement, security, and safety.
- Leads the development and execution of enterprise-wide safety and security strategies that align to organizational priorities.
- Develops strategic plans for law enforcement, safety, and security functions in accordance with best practices and local, state, and federal guidelines.
- Advises senior leadership on executive protection, travel risk management, and global security concerns.
Operational Management
- Implements and manages safety and security programs, including physical security, emergency services, alarms, CCTV, access controls, crisis response, and executive protection.
- Ensures Police Security Officers comply with all required training and certification standards.
- Procures and manages technology, contractors, suppliers, and other resources related to security operations.
- Acts as a first responder for incidents involving health and safety, crisis intervention, emergency management, and property protection.
Cross-Functional Collaboration
- Partners with Enterprise leadership, HR, Legal, Facilities, and Technology teams to embed security protocols into operational processes.
- Represents the organization with local, state, and federal law enforcement agencies, emergency management authorities, and regulatory entities.
- Coordinates and ensures implementation of safety, security, and compliance training across the organization.
Compliance & Risk Management
- Guides the development of corporate compliance programs related to OSHA, EPA, NFPA, and other regulatory requirements.
- Identifies hazardous conditions and operations across company premises, escalating and ensuring remediation.
- Conducts audits to assess risks and validate resolution of identified issues.
Talent Leadership
- Owns talent management and all employee-related matters that influence morale, culture, and operational excellence.
- Responsible for hiring, employee selection, succession planning, performance and compensation management, and ongoing development and career coaching.
- Manages priorities, workload distribution, and removes barriers to ensure team effectiveness.
Financial & Resource Management
- Develops and oversees multi-year business plans, capital projects, and operational budgets for the Safety & Security Department.
Job Qualifications:
- 8+ years of experience in Law Enforcement, Intelligence, Security or a related field.
- Bachelor’s degree in a relevant discipline or equivalent experience. Master's degree preferred.
Location:
Hybrid defined as three (3) or more days per week in the office.
Licenses and Certifications:
- Certified Safety and Health Manager (CSHM)
- Certified Safety Professional (CSP)
- Certified Threat Manager (CTM)
- Physical Security Professional (PSP)
Behavioral Competencies:
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
- Nimble Learning
- Builds Effective Teams
- Business Insight
- Develops Talent
- Directs Work
- Ensures Accountability
- Manages Complexity
- Drives Vision & Purpose
- Strategic Mindset
Technical Skills:
- Workplace Safety Planning
- Risk Assessment
- Regulatory Compliance
- Self Defense
- Surveillance
- Security Management
- Emergency Communication Systems
- Incident Reporting
- Investigative Techniques
- Security Technology
- Stakeholder Management
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
What you'll do
- The Head of Safety & Security oversees the Safety & Security Department and the OFIC Police Department, leading the development and execution of safety and security strategies. They implement programs to protect people, property, and reputation while collaborating with senior leadership and managing compliance with regulatory standards.
About Westfield
At Westfield, we have spent more than 55 years cultivating an environment that celebrates new ideas, dedication, and individual growth.
Over our history, we had transformed the shopping experience for millions of people across the globe. Our passionate teams in the United States, the UK, Europe and Australia are preparing for future generations of customers. Among then, you’ll find experts in many fields – engineering, finance, IT, architecture, building and construction, digital innovation, HR, marketing, leasing, legal, creative services and much more.
We invest in our employees and provide development opportunities to work in different parts of the business, to experience working in other countries and stretch into new career paths that you might not have imagined.
Come and join a truly global and exciting team.
Ready to join Westfield?
Take the next step in your career journey
Frequently Asked Questions
What does a Head of Safety & Security do at Westfield?
As a Head of Safety & Security at Westfield, you will: the Head of Safety & Security oversees the Safety & Security Department and the OFIC Police Department, leading the development and execution of safety and security strategies. They implement programs to protect people, property, and reputation while collaborating with senior leadership and managing compliance with regulatory standards..
Is the Head of Safety & Security position at Westfield remote?
The Head of Safety & Security position at Westfield is based in Westfield Center, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Head of Safety & Security position at Westfield?
You can apply for the Head of Safety & Security position at Westfielddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.