Supervisor, Settlement Operations

Does playing a meaningful role in US Wallet and Digital Settlement Operations sound exciting to you? How about bringing your project management and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Supervisor, Settlement Operations.

Western Union powers your pursuit. 

We are looking for people oriented, driven to results and problem-solving professionals to join as Supervisor, Settlement Accounting Operations in Western Union.

Role Responsibilities

• This position has the responsibility over operational results and people management along with meeting targets, reporting results, and metrics to management level.
• Oversee the operational accounting for sub-ledger and general ledger reconciliation, sub-ledger investigations, cash reconciliation, AR reconciliations, month end close, along with other operational settlement processes.
• Handle escalations, root cause analysis, foster improvement initiatives and processes standardization.
• Assure all internal controls are in place and properly met to deliver high quality.
• Ensure compliance and expectations of all metrics established within the operation.
• Represents the function in settlement accounting operations related projects / initiatives and acts as a liaison between business operations, support departments such as Finance, Product, Technical teams, and developers.
• Comfortable working in a fast-paced, highly structured, deadline-driven environment.
• Manage administrative tasks required within the role.

Role Requirements

• 4+ years of people management experience.
• 5-7 years of work experience in general ledger accounting, sub-ledger reconciliation, accounts receivable, accounting operations and finance roles.
• Bachelor’s degree in accounting, finance, economy, business Administration, or related areas.
• Demonstrated strength in interpersonal communications, critical thinking.
• Proven ability to solve problem problems, identify key issues and root causes, as well as the proposed solution.
• Comfortable working in a fast-paced, highly structured, deadline-driven environment
• Fluent English is required.
• Strong accounting knowledge.
• Being analytically minded as well as customer focused. If you have the desire and ability to take a strong leadership role and can influence actions to create real change then this could be the perfect role.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program award
• Employee Resource Groups (ERG) and committees to volunteer with
• Pan American Medical and Life insurance
• Cafeteria Discounts

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-YA1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.