If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 305

Pay Range: $54,800.00 - $82,200.00

Job Description

• Performs in-depth accessibility audits of websites, documents, videos, and other digital content.
• Reviews vendor-created content against accessibility acceptance criteria and provide actionable remediation guidance.
• Creates detailed reports on WCAG 2.2 AA compliance and recommend solutions for identified barriers.
• Develops remediation plans for third-party products and platforms.
• Communicates evaluation results and remediation recommendations to WGU stakeholders and vendors.
• Identifies accessibility issues within course and assessment content, WGU platforms, and websites, and propose solutions.
• Stays current on changes to WCAG guidelines, assistive technologies, and accessibility trends.
• Coaches staff and vendors in one-on-one or group settings to support implementation of accessibility best practices.
• Consults with colleagues and vendors to resolve complex accessibility challenges.
• Assists in developing and documenting team processes and evaluation procedures.
• Contributes to the research, development, and maintenance of the accessibility evaluation methodology.
• Supports the training and mentoring of new team members.
• Engages with accessibility professionals and communities to stay informed on innovations and evolving best practices.
• Performs other related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Advanced knowledge of WCAG 2.2 AA standards and accessibility best practices.
• Proficient in reading and interpreting HTML, CSS, and JavaScript, with the ability to explain accessibility practices clearly.
• Familiarity with accessibility testing tools (e.g., WAVE, Axe) and assistive technologies (e.g., NVDA, JAWS).
• Strong understanding of how individuals with diverse disabilities interact with digital environments.
• Skilled in conducting content accessibility audits, identifying issues, and documenting actionable solutions.
• Ability to communicate complex technical information in simple, clear language to various audiences.
• Effective collaboration skills with both internal teams and external vendors.
• Ability to work independently on moderately complex projects and set personal objectives with limited guidance.
• Demonstrated systems-thinking approach to solving accessibility challenges and improving processes.
• Skilled at advocating for accessibility and educating others on best practices across the organization.
• Proficient in interpreting technical documentation such as WCAG 2.2 AA, Section 508, and VPATs.
• Strong time management and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Demonstrates WGU leadership principles in professional interactions and contributes to team development by mentoring or guiding less experienced staff.

Education

• Bachelor’s degree in a related field (e.g., Technology, Accessibility, Human-Computer Interaction) or equivalent work experience.

Experience

• Three (3) years of professional experience in a related field (e.g., accessibility, instructional design, user experience, or web development).
• Two (2) years of experience with HTML, CSS, and JavaScript.
• Demonstrated experience conducting accessibility audits and evaluating digital content.
• Experience working with accessibility testing tools (e.g., WAVE, Axe) and assistive technologies (e.g., NVDA, JAWS).

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.  Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Experience supporting accessibility in distance education settings.
• Familiarity with VPAT creation or review.
• Experience mentoring or training others in accessibility concepts and tools.

• Successful completion of Trusted Tester certification.

• Completed or in-progress IAAP Certified Professional in Accessibility Core Competencies (CPACC).

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.