At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WDBLACK™ brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identifying causes of failures and related drive problems on customer and qualification drives.
• Collaborate closely with and guide FA lab analysts.
• Summarize FA results based on key lab findings and causes of failure.
• Pro-actively engage with subject matter experts in PCBA, Firmware, Reliability, Data Analytics, FA Tools, Customer Technical Support and Customer Quality Managers, Factory FA and Quality teams on customer and qualification issues.
• Follow department/work group processes.
• Develop, improve, and document failure analysis procedures, processes, and requirements.
• Participate in selected Program/Product/Customer issue resolution meetings and act as an integral part of the issue resolution team.
• Effectively present information, ideas, and your perspective to peers, team members and managers.
• Brainstorm, be open to inputs and recommend team improvements and team process improvements.
• Interact with Development teams to understand new technology, develop associated failure analysis tools, processes, and documentation.
• Define and work on tool improvements related to FA.
• Learn about product failures from development teams.

QUALIFICATIONS REQUIRED： 

• BS/MS in EE, ME, IE, Material analysis, Computer Science or equivalent
• Detailed knowledge of Hard Drives and knowledge of factory processes and storage applications
• 5+ years of failure analysis experience with enterprise or client hard drives highly desired
• Hard disk drive failure analysis experience
• Strong written and verbal English communication skills.
• Proven problem-solving skills
• Effective at multi-tasking, organization and time management
• Self-motivated
• Demonstrates patience, confidence, and composure
• Knowledge and experience with Python, C++, and/or SQL is a plus.
• Knowledge and experience with Data Analytics and Reliability is a plus.
• Excellent interpersonal and teamworking skills

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email [email protected].