Team Lead, Payroll & Benefits

Position Profile

Reporting to the Manager, Payroll, Compensation and Benefits this position will be responsible for the coordination of payroll processing operations for a team.

You are an independent self-starter, with strong interpersonal and communication skills. In addition, you are highly organized and adaptable to changes in the work environment. Along with your qualifications, you will be a proven team player who is excited about contributing to a growing and changing business. We value initiative and the willingness to work with others to move our business forward. Our employees are highly motivated, hard-working, and dedicated to their job - but that's not the only reason to come to work.  Dayforce experience is a must, as you’ll be working hands-on within the system and helping drive improvements and consistency across payroll processes.  This is a great opportunity for someone ready to elevate their career and play a meaningful role in shaping the future of the payroll function.

It is also about having fun, learning new things, and being part of something you believe in.

Key accountabilities

• Lead and support the end-to-end processing a busy multi-payroll department, ensuring accuracy, timeliness, and compliance.
• Monitors workloads, team assignments, and processing deadlines.
• Identify, investigate and propose opportunities for process improvement, efficiency gains, and risk mitigation, lead or support implementation efforts.
• Act as a point of escalation for complex payroll issues, employee inquiries, and system-related challenges
• Verifies accurate calculation of wages, tax withholdings, deductions.
• Review correct application of the company’s pay policies, Federal legislations, and the CBA’s.
• Partner closely with HR, Finance, Benefits, and IT to ensure seamless payroll operations and data integrity.
• Review all payroll transactions entered by the Payroll Administrators. Reconcile final payroll submissions and commits the payroll.
• Provides training to the team on policies, regulations and processes.
• Contributes to the development of processes and procedures.
• Liaison for payroll related matters for DHAC employees and managers.
• Open HRIS requests for changes related to the day-to-day payroll operations.
• Point of contact for ROE and CRA queries.
• Provide coverage for payroll processing

Education and Experience

• Minimum of 5+ years of end-to-end payroll processing experience in mid-size to large organizations.

• Strong, hands-on Dayforce experience is required.
• Demonstrated experience leading or mentoring payroll staff.
• Certified Payroll Professional (CPP) designation required.

• In depth knowledge of federal and provincial payroll and tax laws.
• Experience working in diverse unionized environments is an asset.

Skills and Abilities

• Excellent communication skills, both written and verbal.
• Strong technological literacy with high functionality in Microsoft Office
• Strong organizational abilities and time management skills.
• Attention to detail, ability to take initiative, as well as sound analytical/problem-solving skills.
• A proven ability to mentor and motivate a Payroll team.
• Ability to liaise with stakeholders and manage expectations.

Why This Role

• Opportunity to influence and improve payroll processes in a complex environment.
• High visibility role with the ability to showcase leadership and system expertise.
• Hands-on involvement in Dayforce optimization and payroll transformation initiatives.
• Collaborative team environment with opportunities for growth and development.