About the Role

Elmwood Spa — one of Toronto’s most recognized urban day spas — is seeking a dedicated Maintenance Supervisor to oversee operations for our downtown properties: Elmwood Spa, Bangkok Garden Restaurant, and Elmwood Business Offices.

Job Description

Elmwood Spa and elmspa are seeking a Maintenance Supervisor – Operations to oversee and perform day-to-day maintenance activities across our spa facilities. This is a hands-on supervisory role in a live, guest-facing environment, supporting safe, efficient, and uninterrupted operations.

The Maintenance Supervisor works closely with the Building Operator for system-level issues and does not include engineering or building system optimization responsibilities.

What You’ll Be Doing

• Supervise and perform daily maintenance across spa facilities, including treatment rooms, pools, steam rooms, saunas, change rooms, and back-of-house areas

• Respond promptly to maintenance issues and emergencies, including after-hours calls as part of an on-call rotation

• Complete minor repairs and corrective maintenance within approved scope

• Execute and document preventative maintenance tasks and routine inspections

• Supervise and schedule maintenance staff to support operational needs

• Coordinate approved contractors and trades, ensuring work is authorized, safe, and minimally disruptive

• Maintain work orders, maintenance logs, keys, and access records

• Escalate system-level issues to the Building Operator or management as required

• Support health, safety, and environmental compliance (WHMIS, PPE, pool operations support)

• Communicate clearly with Operations, Spa Leadership, and other departments

What We’re Looking For

• 3+ years of hands-on maintenance experience (hospitality, spa, or guest-facing environments preferred)

• Previous supervisory or lead-hand experience

• Working knowledge of plumbing, electrical, mechanical, and pool systems

• Pool maintenance experience required

• WHMIS certification required

• Ability to work flexible hours, including evenings, weekends, and on-call rotation

• Bondable with a clean criminal background check

Benefits & Perks

• Extended health, dental, and vision benefits after six months

• Paid vacation and statutory holidays

• Employee spa services and product discounts

• Uniforms and safety equipment provided

• Opportunities for training and professional development

• Supportive, team-oriented work environment

This Role Is a Good Fit If You

• Prefer a hands-on, operational role rather than an engineering position

• Are comfortable working in a live, guest-facing environment

• Can prioritize tasks and remain calm under pressure

• Enjoy leading a team and coordinating work to keep operations running smoothly

Elmwood Spa & elmspa are equal opportunity employers. Only candidates selected for an interview will be contacted.