WM
Senior Support Facilitator
full-time•Paraburdoo
About this role
Join a Team Where Your Work Truly Matters
At Wesley Mission Queensland (WMQ), our mission is simple yet powerful: to walk alongside people in need with respect, empathy, and care. Through The Way Back Support Program, we offer practical, person-centred, non-clinical support to individuals who have recently attempted suicide or experienced a suicidal crisis.
The Way Back is a free, confidential support service that bridges the gap between hospital discharge and long-term wellbeing. Our support is grounded in connection by building trust, restoring hope, and helping people rediscover their own strengths and purpose.
Why Join WMQ’s (title of team or program) Team?
Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care.
Work-life balance – Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being.
Team Culture – Be part of a collaborative, multidisciplinary team across diverse clinical settings that values your skills and wellbeing.
Perks and Benefits – We love our employee benefits, and you’ll love them too! Get discounts on private health insurance, gym memberships and travel and so much more.
Your Role as a Senior Support Facilitator
In this role you will provide holistic non-clinical follow- up care, practical support and assertive outreach to people directly after a suicide attempt or at high risk of suicide.
The Senior Support Facilitator will work alongside the Program Manager in coordination of intake; data collection and reporting processes; providing support and guidance to the way back team; ensuring high quality standards; and upholding a positive team culture.
Key responsibilities of the role include:
Providing direction to the team on psychosocial rehabilitation, social inclusion, and recovery orientated practice frameworks.
Triaging referrals and provide consultation where necessary.
Partnering with clients and key stakeholders to conduct thorough psychosocial assessments, develop, implement and review individual recovery plans.
Providing assertive and practical support to access services related to individual needs across both outreach and in-home support.
Facilitating linkage to ongoing community supports as necessary, e.g. primary care providers, community sector agencies.
What We’re Looking For
Completed tertiary qualifications in community, social welfare, health or a related discipline.
Experience working in senior roles within a recovery orientated service framework for mental health and/or suicide prevention.
Passionate about making a positive change in the lives of people managing a suicidality.
Essential Requirements
Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
Relevant probity checks required by legislation and WMQ Limited policy.
Current Driver’s Licence and willingness to travel for work
What you'll do
- The Senior Support Facilitator will provide holistic non-clinical follow-up care and practical support to individuals at risk of suicide. They will also coordinate intake, data collection, and support the team in maintaining high-quality standards.
About Wesley Mission Queensland
Since 1907, Wesley Mission Queensland (WMQ) has been helping people across Queensland build stronger and more inclusive communities. Previously as a mission activity born of the Albert Street Uniting Church, WMQ is a not-for-profit providing community support; mental health services; aged, disability and palliative care; and retirement living through our 13 residential aged care homes, three retirement villages, 14 specialist disability accommodation facilities and two hospices. Our staff engage with people from all walks of life to encourage choice and independence.
WMQ has a long and proud history of supporting people in need. Founded in the 1900s to provide meals to children and women in need, we now operate as an Institution of the Uniting Church. We work collaboratively with other Uniting Church congregations, community organisations and government bodies to provide accessible and flexible services to older people, those living with a disability or mental illness, and vulnerable children and families. Through its Reconciliation Action Plan, Wesley Mission Queensland celebrates diversity and stands with First Nations Peoples for an equal and united future.
With more than 3000 employees and 2400 volunteers working across approximately 90 services, we are guided by the Wesley Charter, a framework that guides our interactions with the people we serve. Our people strive to make a difference in people’s lives by building relationships, showing respect and demonstrating compassion.
Ready to join Wesley Mission Queensland?
Take the next step in your career journey
Frequently Asked Questions
What does a Senior Support Facilitator do at Wesley Mission Queensland?
As a Senior Support Facilitator at Wesley Mission Queensland, you will: the Senior Support Facilitator will provide holistic non-clinical follow-up care and practical support to individuals at risk of suicide. They will also coordinate intake, data collection, and support the team in maintaining high-quality standards..
Is the Senior Support Facilitator position at Wesley Mission Queensland remote?
The Senior Support Facilitator position at Wesley Mission Queensland is based in Paraburdoo, Western Australia, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Support Facilitator position at Wesley Mission Queensland?
You can apply for the Senior Support Facilitator position at Wesley Mission Queenslanddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.