WM
Reception and Admin Officer
full-time•City of Brisbane
About this role
Join a Team Where Your Work Truly Matters
At Wesley Mission Queensland (WMQ), we believe in care that goes beyond the clinical – care that connects. In our Allied Health Team, you’ll play a vital role in enhancing the health and wellbeing of people in our community.
We have a team of over 90 staff across both campuses in Sinnamon Park and Chermside. Our team includes Physiotherapists, Dietetics, Podiatry, Exercise Physiologist, Occupational Therapy, Social Work, Nursing and more!
Why Join WMQ’s Allied Health Team?
Salary packaging and exclusive employee benefits – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions. Also access our range of benefits like discounts on gym memberships and so much more!
Free and Secure Car Parking – No more paid parking! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.
Team Culture – Be part of a collaborative, multidisciplinary team across diverse clinical settings that values your skills and wellbeing.
Career Advancement Opportunities – We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.
Your Role as our Reception and Admin Officer
In this role, you will provide exceptional customer service to our WMQ customers attending the hub and provide efficient administrative support to the Health and Wellbeing Clinical Team and Business Administration Manager. Key responsibilities of this role include:
Provide overall day to day operation of the front receptionist processes including greeting all customers in a warm and professional manner.
Appointment scheduling and resource allocation for clinical staff.
Managing cash till and EFTPOS transactions and reconciles banking at the end of each day. This also includes creating receipts and managing Medicare rebates.
Identify opportunities with service delivery team members to provide cross disciplinary services which may be of benefit to the customer.
Maintaining administration equipment and coordinating servicing, deliveries and ordering of admin and non-admin consumables for the hub.
What We’re Looking For
Experience working in a similar medical practice and/or allied health practice setting.
Strong organisational abilities, including effective time management and the ability to work autonomously and prioritise in a busy clinical environment.
Proficiency in or ability to learn medical/allied health software programs.
Essential Requirements
Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
Relevant probity checks required by legislation and WMQ Limited policy.
Current Driver’s Licence and willingness to travel for work
What you'll do
- The Reception and Admin Officer will provide exceptional customer service and efficient administrative support to the Health and Wellbeing Clinical Team. Key tasks include managing front receptionist processes, appointment scheduling, and handling financial transactions.
About Wesley Mission Queensland
Since 1907, Wesley Mission Queensland (WMQ) has been helping people across Queensland build stronger and more inclusive communities. Previously as a mission activity born of the Albert Street Uniting Church, WMQ is a not-for-profit providing community support; mental health services; aged, disability and palliative care; and retirement living through our 13 residential aged care homes, three retirement villages, 14 specialist disability accommodation facilities and two hospices. Our staff engage with people from all walks of life to encourage choice and independence.
WMQ has a long and proud history of supporting people in need. Founded in the 1900s to provide meals to children and women in need, we now operate as an Institution of the Uniting Church. We work collaboratively with other Uniting Church congregations, community organisations and government bodies to provide accessible and flexible services to older people, those living with a disability or mental illness, and vulnerable children and families. Through its Reconciliation Action Plan, Wesley Mission Queensland celebrates diversity and stands with First Nations Peoples for an equal and united future.
With more than 3000 employees and 2400 volunteers working across approximately 90 services, we are guided by the Wesley Charter, a framework that guides our interactions with the people we serve. Our people strive to make a difference in people’s lives by building relationships, showing respect and demonstrating compassion.
Ready to join Wesley Mission Queensland?
Take the next step in your career journey
Frequently Asked Questions
What does a Reception and Admin Officer do at Wesley Mission Queensland?
As a Reception and Admin Officer at Wesley Mission Queensland, you will: the Reception and Admin Officer will provide exceptional customer service and efficient administrative support to the Health and Wellbeing Clinical Team. Key tasks include managing front receptionist processes, appointment scheduling, and handling financial transactions..
Is the Reception and Admin Officer position at Wesley Mission Queensland remote?
The Reception and Admin Officer position at Wesley Mission Queensland is based in City of Brisbane, Queensland, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Reception and Admin Officer position at Wesley Mission Queensland?
You can apply for the Reception and Admin Officer position at Wesley Mission Queenslanddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.