Welocalize logo
Project Manager - Generative AI Data Operations
full-timeMexico

Summary

Location

Mexico

Type

full-time

Explore Jobs

About this role

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:


ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.


Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.


Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects.


Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.”

\n


Key Responsibilities
  • Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. 
  • Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. 
  • Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. 
  • Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. 
  • Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. 
  • Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. 
  • Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. 
  • Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. 
  • Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. 


Skills
  • Planning and organization across multiple projects (quality, workforce, and training tracks).
  • Clear communication with clients and internal partners; confident in reviews and governance forums. 
  • Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus.
  • Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset.
  • Capacity planning, scheduling, and vendor coordination. 
  • Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance. 
  • Confident escalation and negotiation to resolve risks, issues, and scope questions. 
  • Comfortable working with global, distributed teams (intermediate to advanced English). 


Additional Qualifications
  • Near-native English with strong writing and editorial skills. 
  • Hands-on experience with generative AI tools (text, voice, or video). 
  • Background in QA testing, rubric design, or AI safety/ethics evaluation. 
  • Familiarity with data-annotation platforms and model-evaluation tools. 
  • Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required). 
  • Able to work independently and manage workflows effectively in a remote environment. 
  • Multilingual ability beyond English. 


Scope and Autonomy
  • Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management. 
  • Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions. 
  • Shares accountability for client results and team performance with the Quality Manager.


Education and Experience
  • Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields.
  • 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains). 
  • Experience running trainings and coordinating multi-team delivery. 


\n

Other facts

Tech stack
Planning,Organization,Communication,Quality Assurance,Capacity Planning,Scheduling,Vendor Coordination,Coaching,Escalation,Negotiation,Data Analysis,Process Improvement,Training,Performance Management,Compliance,Risk Management

About Welocalize

For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models.

At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance.

Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Translation and Localization

What you'll do

  • The Project Manager is responsible for quality assurance, workforce planning, and training programs for AI training data delivery. They will also improve performance, compliance, and processes across multiple projects.

Ready to join Welocalize?

Take the next step in your career journey

Frequently Asked Questions

What does a Project Manager - Generative AI Data Operations do at Welocalize?

As a Project Manager - Generative AI Data Operations at Welocalize, you will: the Project Manager is responsible for quality assurance, workforce planning, and training programs for AI training data delivery. They will also improve performance, compliance, and processes across multiple projects..

Why join Welocalize as a Project Manager - Generative AI Data Operations?

Welocalize is a leading Translation and Localization company.

Is the Project Manager - Generative AI Data Operations position at Welocalize remote?

The Project Manager - Generative AI Data Operations position at Welocalize is based in Mexico, Mexico. Contact the company through Clera for specific work arrangement details.

How do I apply for the Project Manager - Generative AI Data Operations position at Welocalize?

You can apply for the Project Manager - Generative AI Data Operations position at Welocalize directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Welocalize on their website.