WA
In Person Peer Support Facilitator
part-time•Bundaberg West, Bundaberg
About this role
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.
- Part-time (22.8 hrs) ongoing opportunity based in Bundaberg QLD
- $38.65 per hour (SCHADS Level 3B) + Salary Packaging benefits + Leave loading
- Use your lived experience as a Carer to inform your work, empower and support others
Are you a current or former Carer looking to make a difference? Use your lived experience to support and guide others through their caring journey. Wellways’ Carer Gateway In-person Peer Support (IPPS) program offers a unique opportunity to foster real connections, encourage recovery and build strong, supportive communities.
About the role
As a Peer Facilitator, you will lead structured group sessions for Carers, drawing on the CHIME recovery framework (Connectedness, Hope, Identity, Meaning and Empowerment), peer support principles and reflective practice. Your role is to create safe, inclusive spaces where Carers can share, learn and grow together.
You’ll be trained to deliver a series of engaging group sessions on topics like:
- Dealing with stress, balancing life and improving sleep
- Building communication skills and confidence
- Navigating systems like the NDIS and My Aged Care
- Reconnecting with personal identity and wellbeing
- Implementing and facilitating specific and targeted programs to Young Carers (up to 25 years old) and/or Carers (+25 years old)
What is Lived Experience? Lived experience offers unique insight, empathy and authenticity that enrich in person connections. It is not about professional or clinical expertise, but rather the personal journey of being a carer and offering support. Peer Facilitators will intentionally draw on their own lived experience to support the learning of others. This includes effectively communicating the challenges and experiences that contributed to their caring journey.
To be successful in this role, you will possess the following
- Lived experience as a young Carer or adult Carer
- Certificate IV or above in a support discipline and/or equivalent Community sector experience
- Evidence of working rights within Australia (birth cert/passport/visa)
- Driving Licence
- National Police Check (12 months old)
- Working with Childrens Check and NDIS Worker Screening Check
- NDIS Worker Orientation Module Certificate – free online course
What we can offer you
- A purpose driven culture where people can thrive, everyone is respected, and differences are valued
- An equitable, diverse, and socially inclusive work environment
- Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
- Meal and Entertainment allowance via salary packaging up to $2,650 per annum
- Receive 17.5% leave loading every time you take annual leave
- Paid parental leave after 12 months of ongoing employment
- Access for you and your family to our Employee Assistance Program
Click here to view the full position Description
Apply by submitting your updated CV and a Cover Letter addresssing the key selection criteria for the role.
For a confidential discussion about the role, please contact Joe Woznitza via email [email protected] or call 07 2146 3275
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways
Job Description Summary
Building stronger Carer communities through peer-led support.Culture
We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
How to Apply
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.
Please select "Apply" below to complete your application.
Applications Close
11/02/2026What you'll do
- As a Peer Facilitator, you will lead structured group sessions for Carers, creating safe and inclusive spaces for sharing and learning. You will draw on your lived experience to empower and support others through their caring journey.
About Wellways Australia
Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania.
We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships.
We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government.
Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them.
We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training.
Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline.
Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma.
For information visit wellways.org or contact us on 1300 111 400.
Advice and referral information is also available. Call our Helpline on 1300 111 500.
Ready to join Wellways Australia?
Take the next step in your career journey
Frequently Asked Questions
What does a In Person Peer Support Facilitator do at Wellways Australia?
As a In Person Peer Support Facilitator at Wellways Australia, you will: as a Peer Facilitator, you will lead structured group sessions for Carers, creating safe and inclusive spaces for sharing and learning. You will draw on your lived experience to empower and support others through their caring journey..
Is the In Person Peer Support Facilitator position at Wellways Australia remote?
The In Person Peer Support Facilitator position at Wellways Australia is based in Bundaberg West, Queensland, Australia and Bundaberg, Queensland, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the In Person Peer Support Facilitator position at Wellways Australia?
You can apply for the In Person Peer Support Facilitator position at Wellways Australiadirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.