About this role
Job DetailsLevel: ExperiencedJob Location: Huntsville, AL 35802Position Type: Part TimeEducation Level: High School DiplomaTravel Percentage: NoneJob Shift: 2nd Shift (Weekends)Job Category: Nonprofit - Social ServicesJob Description: The Security Officer working at our WellStone Emergency Services (WES) location will ensure the safety of all clients, visitors, and staff during the 24/7/365 operations by monitoring the campus on an hourly basis. Some key responsibilities include patrolling units and building surround, proactive monitoring, de-escalation assistance, client management assistance, and client-centered communication. This is a part-time, hourly position working Saturdays & Sundays, 7pm-7am.
What you'll be doing:
Adheres to the Center’s philosophy of care, professional ethics and other standards of policies and procedures.
Makes rounds throughout the WES temporary and permanent campus facilities on a routine basis (every hour) to ensure security and protection for both staff, visitors, and clients.
Monitor parking lots and assist individuals as needed for information and directions.
Stopping and/or questioning unauthorized personnel to enforce the Center’s Policies and Procedures with an understanding that employment with the Center is in the capacity of security and safety.
Responding to emergency situations and calling law enforcement as back up when needed or deemed necessary.
Properly trained in Crisis Intervention Techniques, Client Rights, HIPAA Confidentiality, Infectious Control and other training requested by the Training Director.
Understanding that primary therapists and other clinical staff may direct officers to a particular area to assist with an out-of-control, aggressive, agitated, and manic client. It is understood that this assistance will be in a supportive capacity.
The Officer will be expected to adhere to the clinically sound practices and defer to clinical staff regarding interventions used so as to not infringe on the client’s rights as outlined by the Alabama State Department of Mental Health (ADMH).
The Officer understands that they may have to document incidents as required by the Executive Team in relationship to property damage, theft, altercations, and other miscellaneous incidents.
Submit documentation of events and incidents to the Human Resource Department.
Advise staff on proper safety protocols and procedures in regard to office safety, personal safety, and safety when exiting the building.
Complete other duties as assigned.
This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.
QualificationsWhat we're looking for:
High School Diploma or GED
1-2 years’ experience with population preferred.
Driver’s License valid in AL with acceptable MVR
Excellent verbal and written communication skills
Certified in (or ability to obtain) CPR and SAMA certifications
We are compassionate towards those impacted by behavioral health disorders.
We are dedicated to one another through collaboration and teamwork.
We are optimistic problem-solvers who do what it takes to get the job done.
About WELLSTONE
WellStone is North Alabama’s largest and most comprehensive behavioral healthcare provider.
WellStone treats children, adolescents and adults who face mental illness, substance abuse and a broad range of obstacles to health and well-being. Our team works together with you, with your medical providers and across our own programs to connect you to therapies, counseling, training and resources to restore hope.
We provide accessible outpatient counseling and psychiatric services for all ages at an affordable cost. Our specialized practices include:
NOVA Center for Youth and Family: Child & adolescent services in individual, group and school-based settings.
New Horizons Recovery Center: A multi-dimensional substance abuse by the Alabama Department of Mental Health.
WellSpring Clinical Associates: A private counseling clinic for adults with commercial insurance.
No one will be denied access to services due to inability to pay; and there is a discounted/sliding fee schedule available based on family size and income.