About this role:

Wells Fargo is seeking a Technology Issues & Delivery Management Director (Business Accountability Director), as part of the Technology Resiliency, Risk, and Regulatory Execution team. Learn more about the career areas and lines of business at wellsfargojobs.com.

The Technology Issues & Delivery Management Director serves as a strategic leader responsible for driving operational excellence, resolving enterprise level technology issues, and ensuring seamless delivery across all technology functions. This role acts as a primary business partner to Technology, Product, Operations, and Executive Leadership teams—aligning priorities, improving transparency, and strengthening cross functional collaboration.

In this role, you will:

• Manage and develop a team of multiple levels of managers and individual contributors with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the risk mitigation function or affected by its outcomes
• Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
• Lead team by making strategic decisions to resolve highly complex issues related to higher risk deliverables; interpret and develop range of policies and procedures for functions with moderate to high complexity and risk
• Collaborate with and influence all levels of professionals, including senior leadership
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• 4+ years of proven ability to lead issue management programs with strong knowledge of regulatory expectations and technology risk frameworks
• 4+ years of expertise in issue management frameworks, delivery methodologies (Agile/Waterfall), and governance models
• 4+ years of strong understanding of software development, infrastructure, cloud, and enterprise technology environments

Desired Qualifications:

• Experience in technology risk management, operational resiliency, and regulatory execution within large-scale banking organizations
• Expertise in developing executive dashboards and reporting for issue management and remediation tracking
• Familiarity with emerging technology risk frameworks, cybersecurity standards, and operational resiliency requirements
• Ability to lead cultural change initiatives that promote transparency and accountability across technology teams

Job Expectations:

• Position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Posting Location:

• 150 E 42nd Street New York, New York 10017

NY- New York Pay Range: $185,000 – $300,000 Annually

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.