About this role:

Wells Fargo is seeking a Senior Digital Product Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

• Lead or participate in variety of complex functions within the digital environment
• Contribute to large-scale planning related to the execution of the digital strategy
• Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
• Independently resolve complex issues
• Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience as a Business Analyst in financial services or payments domain.
• Strong understanding of payment systems, messaging standards (ISO 8583, ISO 20022), and clearing/settlement processes.
• Familiarity with APIs, microservices, and integration patterns.
• Proficiency in tools like JIRA, Confluence, and MS Visio for documentation and workflow design.
• Defining NFRs and testing
• SQL, N-SQL
• Tools like Grafana, Elastic
• Expertise in payment workflows, clearing/settlement, and transaction lifecycle.
• Familiarity with fraud detection, dispute management, and reconciliation processes.
• Proficiency in JIRA, Confluence, MS Visio, and BPM tools.
• Ability to create detailed functional documentation and process maps.
• Support SIT/UAT by validating test cases against requirements.
• Ensure defect triage and resolution aligns with business priorities.
• Validate end-to-end payment flows and reconciliation processes.
• Gather, analyze, and document functional requirements for payment systems.
• Map business processes to functional workflows for ACH, RTGS / Wires, SWIFT, ISO 20022, UPI, and card-based transactions.
• Define functional specifications for APIs, integration points, and payment gateways.
• Provide deep functional knowledge of payment systems, clearing and settlement processes.
• Ensure compliance with regulatory standards (AML, KYC, PCI DSS) and incorporate them into functional design.
• Support modernization initiatives like ISO 20022 migration and real-time payment adoption.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and work in an agile environment.

Job Expectations:

• Collaborate with business stakeholders to elicit, document, and validate functional and non-functional requirements.
• Analyze payment workflows, transaction lifecycles, and integration points with upstream/downstream systems.
• Translate business needs into detailed technical specifications for development teams.
• Provide subject matter expertise in payment systems
• Solution Design & Documentation
• Work with architects and developers to design scalable, secure, and efficient payment solutions.
• Create BRDs, FRDs, user stories, and acceptance criteria for agile delivery.
• Maintain traceability between requirements and delivered functionality.
• Act as a bridge between product owners, operations, and technology teams.
• Facilitate workshops, sprint planning, and backlog grooming sessions.
• Communicate progress, risks, and dependencies to stakeholders.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.