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Lead Digital Product Manager- Content Assembly Agent
full-timeChandler, Irving, Charlotte

Summary

Location

Chandler, Irving, Charlotte

Type

full-time

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About this role

About this role

Wells Fargo is seeking a Lead Digital Product Manager to lead our new Content Assembly Agent, a core Generative AI capability within the broader Future Autonomous Marketing ecosystem. The Content Assembly Agent is responsible for dynamically and rapidly assembling modular content—including offers, disclosures, creative fragments, personalization tokens, and channel constraints—into compliant, on-brand, and deployable marketing outputs across marketing channels such as digital, email, direct mail.

This agent operates as part of a multi‑agent orchestration layer, working in concert with downstream agents for audience targeting, creative generation, compliance review, and activation. As Product Owner, you will define and deliver the capabilities that ensure content assembly is accurate, explainable, governable, and optimized for speed to market in a highly regulated enterprise environment.

In this role, you will:

  • Own and evolve the product vision and roadmap for the Content Assembly Agent, ensuring it supports all campaign assembly needs.
  • Define and prioritize the agent backlog, translating marketing, compliance, and operational requirements into epics, user stories, and clear, testable acceptance criteria for content assembly logic, rules, and outputs.
  • Partner closely with engineering, AI/ML analytics, and design teams to deliver capabilities such as modular content composition, variation handling, template resolution, and channel‑specific rendering.
  • Lead the development of assembly logic and orchestration contracts that enable the agent to consume inputs from upstream systems (creative libraries, offers, disclosures, personalization signals) and produce structured, activation‑ready outputs.
  • Ensure enterprise‑grade reliability, observability, and quality by supporting SLAs, telemetry, prompt and output logging, regression testing, and evaluation harnesses focused on content accuracy, completeness, and policy adherence.
  • Embed Responsible AI and governance controls into the Content Assembly Agent, including human‑in‑the‑loop review workflows, explainability of assembly decisions, and alignment with model risk management, privacy, and PII standards.
  • Collaborate with Marketing, Legal/Compliance, Risk, and InfoSec partners to ensure assembled content consistently meets brand, regulatory, and channel‑specific requirements in a regulated environment.
  • Drive continuous discovery and feedback loops with campaign managers, marketing operations, and platform users.
  • Define and track product success metrics, including content reuse, time‑to‑launch, defect and rework rates, compliance pass rates, and downstream campaign performance.
  • Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics 
  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer 


Required Qualifications:

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Product Owner or Product Manager experience delivering complex digital platforms, AI‑enabled systems, or MarTech capabilities
  • Hands‑on familiarity with Generative AI concepts, including LLMs, agent‑based architectures, and evaluation methods

Desired Qualifications:

  • Experience delivering platform‑scale capabilities that support reuse, configurability, and multiple downstream consumers.
  • Demonstrated experience translating marketing and operational needs into detailed requirements, user stories, and acceptance criteria.
  • Proven ability to work cross‑functionally with engineering, data, design, and risk partners in an agile delivery model.
  • Familiarity with modular content models, dynamic templating, or channel‑specific content constraints.
  • Experience operating in a regulated enterprise environment with exposure to compliance or governance workflows.
  • Knowledge of Responsible AI, human‑in‑the‑loop workflows, and monitoring approaches for generative outputs.
  • Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions 
  • Demonstrated track record of effective influencing and collaboration at all levels 
  • Exceptional problem solving abilities 
  • Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives 
  • Excellent written and oral communication skills with ability to clearly communicate results 

Candidate will be required to work onsite from one of the stated locations listed in the job posting on a hybrid schedule.

Relocation will not be supported by this role.

VISA Sponsorship will not be supported by this role.

Posting End Date: 

27 Jan 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Other facts

Tech stack
Digital Product Management,Generative AI,Agile Methodologies,Cross-Functional Collaboration,Content Assembly,Compliance,Marketing Operations,User Stories,Acceptance Criteria,AI/ML Analytics,Modular Content Models,Dynamic Templating,Risk Management,Problem Solving,Communication Skills,Decision Making

About Wells Fargo & Company

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services

What you'll do

  • The Lead Digital Product Manager will own and evolve the product vision and roadmap for the Content Assembly Agent, ensuring it meets all campaign assembly needs. They will define and prioritize the agent backlog, collaborate with various teams, and ensure compliance with brand and regulatory requirements.

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Frequently Asked Questions

What does a Lead Digital Product Manager- Content Assembly Agent do at Wells Fargo & Company?

As a Lead Digital Product Manager- Content Assembly Agent at Wells Fargo & Company, you will: the Lead Digital Product Manager will own and evolve the product vision and roadmap for the Content Assembly Agent, ensuring it meets all campaign assembly needs. They will define and prioritize the agent backlog, collaborate with various teams, and ensure compliance with brand and regulatory requirements..

Why join Wells Fargo & Company as a Lead Digital Product Manager- Content Assembly Agent?

Wells Fargo & Company is a leading Financial Services company.

Is the Lead Digital Product Manager- Content Assembly Agent position at Wells Fargo & Company remote?

The Lead Digital Product Manager- Content Assembly Agent position at Wells Fargo & Company is based in Chandler, Arizona, United States and Irving, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Lead Digital Product Manager- Content Assembly Agent position at Wells Fargo & Company?

You can apply for the Lead Digital Product Manager- Content Assembly Agent position at Wells Fargo & Company directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Wells Fargo & Company on their website.