This role is for one of the Weekday's clients
Min Experience: 6 years
Location: Mumbai
JobType: full-time
The Business Analyst will work closely with business, sales, customer service, and engineering teams to translate business needs into clear, actionable techno-functional requirements. This role combines business analysis with project coordination responsibilities, ensuring timely delivery of high-quality business applications and reports in a fintech environment.
Key Responsibilities
- Collaborate with business, sales, and customer service teams to gather, analyze, and validate business requirements and ensure alignment with product and project goals.
- Develop detailed and accurate techno-functional specifications for business applications built on HTML, PHP, Salesforce, and SQL Server.
- Document Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, user guides, and detailed test cases.
- Design and generate MIS reports and dashboards using Salesforce, SQL Server, and Power BI.
- Perform functional and technical testing of business applications, including database validations, SQL queries, REST APIs, and system integrations.
- Work closely with engineering teams to support solution design, clarify requirements, and ensure timely implementation.
- Collaborate with cross-functional teams to develop project plans, timelines, and delivery schedules, and communicate project status and enhancements to stakeholders.
- Manage and execute projects using Agile/Scrum methodologies, leveraging tools such as JIRA for sprint planning, tracking, and delivery.
- Handle production issues and user queries, track defects and enhancements, and ensure timely resolution through closure.
- Support continuous improvement by identifying process gaps and recommending system or workflow enhancements.
Domain Expertise
- Strong hands-on experience in Loan Origination Systems (LOS) and Loan Management Systems (LMS).
- Solid understanding of fintech processes and financial domain workflows.
Qualifications
- Bachelor’s degree in Engineering, Chartered Accountant (CA), MBA, or equivalent qualification with finance/fintech domain exposure.
- Consistently strong academic background from a recognised institution.
- Excellent written and verbal communication skills.
- Agile/Scrum certification is preferred.
Skills
- Business Analysis & Requirement Gathering
- Techno-Functional Documentation (BRD, FRD)
- Salesforce
- SQL / SQL Server
- MIS & Dashboard Reporting
- Project Management (Agile / Scrum, JIRA)
- REST APIs & Integrations
- LOS / LMS Domain Knowledge