About the Role

We are seeking a Strategic Account Manager to lead growth and relationship development across large enterprise and strategic public sector clients in Manitoba. This role is responsible for managing existing business, championing the full value of WBM’s Enterprise Experience Platform, driving strategic engagement, and cultivating trusted, long-term partnerships with client representatives and executive level stakeholders.

As a Strategic Account Manager, you will represent WBM’s capabilities, heritage, and unique approach to delivering impactful technology solutions. You will guide your accounts through our strategic flywheel, expanding our presence by identifying opportunities, aligning solutions to customer goals, and demonstrating measurable outcomes.

What You’ll Do

Strategic Account Leadership

• Own strategic relationships and engagement plans across assigned enterprise and SME public‑sector clients.
• Develop a deep, continuously evolving understanding of client objectives, challenges, and long‑term priorities.
• Lead account strategies that strengthen alignment between client needs and WBM’s solutions.

Sales Execution & Opportunity Development

• Execute WBM’s Strategic Sales Methodology to drive client satisfaction and growth across named accounts.
• Expand profitable business through executive‑level engagement and proactive discovery.
• Qualify, shape, and advance opportunities, ensuring seamless collaboration with Inside Sales, Product Specialists, and Solution teams.
• Manage your opportunities within Salesforce and leverage our customized complex deal management platform to support consistent methodology adherence.

Client Education & Value Demonstration

• Advocate for the client internally by sharing insights, needs, and success criteria across WBM teams.
• Educate clients on the full Enterprise Experience Platform, emphasizing solutions that deliver meaningful outcomes and measurable impact.

Leverage storytelling, customer hero success examples, and outcome‑based narratives to demonstrate value and influence strategic decisions. Governance & Executive Engagement

• Utilize WBM’s Executive Governance framework to strengthen alignment with senior leaders in your clients.
• Facilitate structured conversations that reinforce long‑term priorities and highlight opportunities for partnership expansion.

What You’ll Bring

Core Skills & Competencies

• Superior relationship‑building and account management abilities.
• Exceptional communication skills, especially listening and consultative discovery.
• Demonstrated ability to thrive in a multi‑stakeholder, team‑selling environment.
• Strong business acumen and a deep interest in understanding organizational strategy and challenges.
• Ability to leverage data, research, and insights to inform decisions and personalize customer interactions.
• Proficiency in storytelling and outcome‑driven communication to influence change and drive discontent with the status quo.

Mindset & Attributes

• Passion for continuous learning — both about WBM’s offerings and your customers' industries.
• Eagerness to pursue new clients and uncover opportunities that create long‑term value.
• A collaborative, client‑first approach and a commitment to delivering meaningful impact.
• Alignment with WBM’s cultural values, including teamwork, curiosity, and a focus on long‑term partnership success.

Why Join WBM?

At WBM, you’ll join a team committed to empowering organizations with solutions that matter. You’ll work alongside skilled specialists, supportive leadership, and a community that believes in shared success. Our Strategic Account Managers are trusted partners to some of the most impactful organizations in Western Canada — and your work will directly influence their ability to serve communities across the public sector.

Ready to Make an Impact?

If you’re passionate about building strategic relationships, leading transformative conversations, and delivering meaningful outcomes for enterprise clients, we’d love to hear from you.

Apply now and help shape the future of public‑sector technology with WBM.

Additional Details

WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.  WBM is committed to meaningful community engagement across Western Canada.  As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of!

Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.