Summary
Type
full-time
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About this role
We are currently looking to add a team member in Victoria, BC.
Are you looking for your opportunity to build your career in IT?
The Managed Services team at WBM is currently supporting many of Western Canada’s leading companies and our team growing. In this role you would be responsible for the day-to-day IT operations for this growing number of customers. This means that clients will call, email, or live chat with to resolve any number of issues that they are having. You would be responsible for answering that call, helping the user with anything required to get them back up and working productively.
If you are looking for the following opportunity, we want to hear from you:
- You want to be a member of an elite team of like-minded tech’s, with the sole goal of providing the best IT experience in the world.
- You thrive in a performance-based environment where success is celebrated, hard work pays off and those who put in the effort are offered a clear path for advancement
- You are driven by feedback and being in control of your own career
- You want to be part of a winning team, that celebrates successes together
- You believe that the experience is just as important as the technical resolution
Key Qualifications:
- Excellent critical thinking skills
- Great Customer Service
- Experience in an IT support capacity
- O365 experience
- Basic Networking Knowledge
- Certifications such as (A+, Network+, Security+) is an asset
- MS-900 & AZ-900 is an asset
- Must like fun, helps to be competitive
Additional Details
WBM will offer you a competitive income and benefits package with clear paths for advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That is why in addition to medical, dental and disability coverage, we also provide you an attractive company pension plan, and a personal development program.
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us online at wbm.ca, on Facebook and Twitter @wbmtech, and on LinkedIn at https://www.linkedin.com/company/wbmtech.
Join our team, and write your own story.
Other facts
About WBM TECHNOLOGIES
WBM Technologies LP (WBM) is a Western Canadian leader in outcome-driven IT solutions. Established May 1, 1950, WBM now operates out of Infrastructure Operations Centres in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg, with a team of over 570 IT professionals across Canada.
Our solutions are delivered through a patent-pending Enterprise UX Platform, encompassing core practice area of Enterprise Service Desk, End User Computing, Modern Workplace & AI Enablement, Managed Print, and Managed IT Services.
For over 75 years, we have remained focused on building stronger partnerships and communities through connection, commitment, and outcome-driven results.
What you'll do
- You will be responsible for the day-to-day IT operations for a growing number of customers. This includes resolving issues through calls, emails, or live chats to help users get back to work productively.
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