Customer Support Representative (Remote)
part-time•Tampa•$0k - $0k
Summary
About this role
WB Cargo Service is expanding its remote support team. We are hiring a Customer Support Representative to assist clients with daily inquiries and service coordination.
Location
This position is managed from Tampa, FL, and is open to candidates authorized to work in the United States. Work is fully remote.
Responsibilities
- Respond to customer inquiries via email and chat
- Provide order and service updates
- Resolve basic issues and requests
- Escalate complex cases when needed
- Document interactions accurately
- Follow support guidelines and scripts
- Maintain professional tone at all times
Qualifications
- Clear written and verbal English
- Customer-focused communication skills
- Basic computer and typing skills
- Ability to work independently
- Reliable internet connection
- Strong attention to detail
- Prior support experience is a plus
Benefits
- Fully remote work setup
- Flexible part-time schedule
- Competitive pay $19–$25 per hour
- Paid training and onboarding
- Supportive remote team
- Clear tasks and processes
- Growth opportunities available
Apply now to join WB Cargo Service and support customers remotely while staying connected to our Tampa-based operations.
What you'll do
- The Customer Support Representative will respond to customer inquiries via email and chat, provide order and service updates, and resolve basic issues. They will also escalate complex cases when needed and document interactions accurately.
Ready to join WB Cargo Service?
Take the next step in your career journey
Frequently Asked Questions
What does WB Cargo Service pay for a Customer Support Representative (Remote)?
WB Cargo Service offers a competitive compensation package for the Customer Support Representative (Remote) role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Customer Support Representative (Remote) do at WB Cargo Service?
As a Customer Support Representative (Remote) at WB Cargo Service, you will: the Customer Support Representative will respond to customer inquiries via email and chat, provide order and service updates, and resolve basic issues. They will also escalate complex cases when needed and document interactions accurately..
Is the Customer Support Representative (Remote) position at WB Cargo Service remote?
The Customer Support Representative (Remote) position at WB Cargo Service is based in Tampa, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Support Representative (Remote) position at WB Cargo Service?
You can apply for the Customer Support Representative (Remote) position at WB Cargo Servicedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.