Content Operations Manager

About Us

We are a global learning platform on a mission to motivate every learner by empowering every educator.

From K–12 classrooms and universities to corporate training settings, our platform is trusted in over 150+ countries by 75 million monthly active users. In the U.S., 90% of schools use Wayground to engage students and transform learning through technology.

Wayground is a high-growth, profitable SaaS company backed by leading investors including Tiger Global, GSV, and Nexus Venture Partners.

If you're excited about education and international SaaS and want to build towards a mission that you can be proud of, then Wayground is the right place for you.

We are seeking a Content Marketing Operations Manager to own the end-to-end planning, production, and activation of captivating, critical content designed for district and school administrators in the form of webinars, case studies, expert POVs, and ads. This individual will lead a complex, multi-stakeholder content system, requiring strong cross-functional partnerships across time zones and continents, long-range planning, and project management.

This individual will work closely with internal subject-matter experts (SMEs), external education leaders, and cross-functional partners across marketing, sales, web, design and external vendor partner teams to develop content that addresses administrator pain points, supports the funnel from awareness to conversion, and fuels content-led demand generation.

• Strategy validation & planning: translate high-level content strategy into defined content pillars and a seasonal content calendar. Develop topical testing frameworks based on prior content performance and business/product insights
• Subject matter expert sourcing & management: combine qualitative and quantitative data from various parts of the business to identify and source the right candidates who can speak authoritatively and deliver valuable insights for content generation. 
• Content development: Author draft briefs for content production for development of case studies and other assets to demonstrate sector leadership, submit for review and finalize. Develop slide decks to accompany and define content and pacing for webinars.
• Interviews and asset definition: conduct interviews and develop cut lists for video editors to develop assets for web, ad and sales teams

• We highly value your skills and work ethic over the number of years of experience. However, this role typically requires at least 4 years of experience content strategy, content operations, content program management or similar field
• You have proven your ability to manage complex, long-range content initiatives with multiple cross-functional stakeholders. You also excel within ambiguity and build scalable systems from strategy to execution
• You have strong interviewing, synthesis, and storytelling skills, especially with executive or practitioner SMEs
• You are highly organized with strong project management as well as verbal and written communication skills
• A familiarity with education, K–12 audiences is a strong plus

Working at Wayground

We're a small, passionate, tech-first team solving big challenges in education. We move fast, build with data, and obsess over creating delightful experiences for our global community of educators and learners.

The pandemic has changed work in many ways, especially by enabling remote work. Many companies have chosen to be remote first. At Wayground, we work best in the office brainstorming using whiteboards, having conversations over coffee/walks, or overhearing a hallway conversation. Learning happens through osmosis. We understand that driving/ubering takes work in Bangalore. We’ll take care of the commute for you.

Beyond taking care of commute, we will cover health care benefits for you, your family, and your parents. We invest in our employee’s health and wellness. Through books and courses, we invest in their learning and development. Oh, and finally, we have healthy lunches, dinners, and a stocked pantry to snack on all day.

Wayground is an equal opportunity employer and we believe diversity is key to our success.