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Watu

Regional Manager-West

full-time

Summary

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

POSITION SUMMAR
  
Job TitleRegional Manager Job Code
OrganizationWATU Credit Ltd DepartmentAsset Finance
Duty StationBranch Region/ MarketUganda  
Reports ToHead of Mobility Job LevelManager

POSIRION SUMMARY
The Regional Manager will be in charge of overseeing all the branch operations in that region, market the company’s products and supervise the branches on regional
 
Key Roles & Responsibility
Sales and Business Development
  • Provide strong leadership to the regional sales and marketing team, ensuring consistent achievement of sales targets and execution of periodical marketing campaigns.
  • Input in WATU Credit’s business development strategy within the Region through your deep knowledge of the Region’s business potential, seasonality and competitive landscape.
  • Drive the execution of the strategy on the ground, building relationships with new as well as existing clients.
  • Run periodical customer surveys and competitive analysis.
Portfolio Quality and Customer Service
  • Be the guardian of the quality of the loan portfolio for your Region.
  • Ensure proper and timely loan processing (max 2 hours) while also ensuring that Credit Risk assessment and controls are strictly followed.
  • Provide hands-on support to the Asset Recovery, Emergency and Legal teams within the Region by supporting the hiring of Informants and Route Controllers within the community as well as by building strong relationships and triggering joint operations with Law enforcement agencies.
  • Maintain consistent service delivery and professional visual appearance within all Branches.
People Management
  • Communicate the expectation levels and vision of the Company to all staff within the Region in line with the company’s corporate vision and goals.
  • Provide feedback and run Performance Appraisals for direct reports in line with company’s performance appraisal system.
  • Ensure an harmonious working environment in the Region including by running periodical staff Townhall and by listening to /acting on employee’s challenges.

Stake Holder Management
  • Be the face of Watu in the Region, maintaining strong relationships with Watu’s stakeholders including Boda Boda Associations, Police, City Authorities, URA,….
  • Build business relationships with motorbike dealerships, ensuring timely stock delivery, quality after-sales support and favorable credit lines if applicable.
  • Organize periodical engagement meetings with the Boda Boda Community, nurturing a positive and mutually beneficial relationship.
Cost Control & Budgeting
  • Follow closely the Revenue to Cost ratio for Branches within the Territory, ensuring that sales are maximized and costs are right-sized.
  • Monitor Staff and warehousing space adequation to business volumes and recommend adjustments.
  • Ensure prudent use of branch resources including petty cash and company equipment.
Governance & Reporting
  • Ensure timely renewal of branch licenses, permits, and regulatory compliance.
  • Support functional departments such as ESG, Compliance or Operations Excellence in conducting regular Branch Assessments and implementing corrective actions.
  • Perform any other duty that may be assigned from time to time



 

What you'll do

  • The Regional Manager will oversee all branch operations in the region, ensuring sales targets are met and marketing campaigns are executed. They will also manage portfolio quality, customer service, and stakeholder relationships.

About Watu

Watu is an asset financing company revolutionising financial inclusion across the globe. We are building an ecosystem for unbanked and underserved individuals by providing access to mobility and connectivity assets that enhance digital literacy, economic growth, quality of life and opportunity. So far, Watu has provided over 2 million loans across 8 countries and has positively impacted the lives of more than 8 million people. Watu actively promotes financial literacy and independence, the adoption of digital payments, and increased regulatory and safety compliance. Currently operating in: DRC | Kenya | Nigeria | Rwanda | South Africa | Sierra Leone | Tanzania | Uganda

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Frequently Asked Questions

What does a Regional Manager-West do at Watu?

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As a Regional Manager-West at Watu, you will: the Regional Manager will oversee all branch operations in the region, ensuring sales targets are met and marketing campaigns are executed. They will also manage portfolio quality, customer service, and stakeholder relationships..

How do I apply for the Regional Manager-West position at Watu?

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You can apply for the Regional Manager-West position at Watudirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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