About this role
Requirements
1. Minimum PMR/PT3/SKM
2 .Required language(s): Bahasa Melayu, *Mandarin and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Experience in health/retail pharmacy industry will be an added advantage."
Responsibility
"1. Achievement of sales target set.
2. Instill a high standard of friendly, professional customer service.
3. Work hand in hand with the Store Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels.
4. Implementation of an efficient in-store teamwork.
5. Efficient organization and operation of the shop.
6. Maintenance of sufficient stock level at all times."
Other facts
About Watsons Malaysia
Watsons Malaysia is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores under 12 retail brands in 30 markets, with over 130,000 employees worldwide.
For the fiscal year 2024, AS Watson Group recorded revenue over US$24 billion. Every year, we are serving over 6 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.
Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating 8,000 stores and more than 1,500 pharmacies in 16 Asian, European and Middle-East markets.
Watsons Malaysia is the leading health and beauty retailer with more than 700 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers.
Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.
*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.
What you'll do
- The Senior Customer Assistant is responsible for achieving sales targets and providing high standards of customer service. They will work closely with the Store Manager to maintain staffing levels and ensure efficient shop operations.
Ready to join Watsons Malaysia?
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