About this role
Responsibilities:
- Instil a high standard of friendly, professional customer service.
- Efficient organization and operation of the shop.
- Maintenance of sufficient stock level at all times.
- Nutritional consultation and deliver excellent product advice to our customers.
- Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
- Maintain housekeeping standard of health items which includes promotional display and price tags.
- To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
- To upkeep cleanliness, tidiness of stocks and shelves
- Provide health tests to customers on related promotional activities.
- Handle customers inquiries and provide customer service.
- Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
- Required language(s): Bahasa Melayu, and English.
- Good interpersonal & follow-up skills, adaptable and result-oriented.
- Possess outgoing personality, positive and high energy level.
- Applicants must be Malaysian citizens.
- Able to work shifts, weekends and public holidays.
- A passion for promoting health and wellbeing.
Other facts
About Watsons Malaysia
Watsons Malaysia is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores under 12 retail brands in 30 markets, with over 130,000 employees worldwide.
For the fiscal year 2024, AS Watson Group recorded revenue over US$24 billion. Every year, we are serving over 6 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.
Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating 8,000 stores and more than 1,500 pharmacies in 16 Asian, European and Middle-East markets.
Watsons Malaysia is the leading health and beauty retailer with more than 700 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers.
Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.
*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.
What you'll do
- The Health Advisor is responsible for providing excellent customer service and maintaining the organization of the shop. They will also conduct nutritional consultations and manage stock levels effectively.
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