About this role
I. Job Summary
Manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers and/or District Operations Managers will report directly to this role.
II. Essential Duties and Responsibilities
- Manages the District’s day-to-day operations and provides daily support to Route Managers in ensuring safety, service, and savings.
- Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
- Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining.
- Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions.
- Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
- Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
III. Qualifications
A. Required Qualifications
- Associate's Degree (accredited)
- High School Diploma or GED (accredited) and two (2) years relevant of work experience
- 4 years in a role with supervisory and/or P&L responsibility (in addition to education requirements).
- Valid driver’s license and a clean driving record
- Must be able to maintain a valid driver’s license and clean driving record throughout the duration of employment in this position
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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ABOUT WM
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
WM Leaders are a critical part of our People First culture. The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions.
WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.
Other facts
About Waste Management, Inc.
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.
WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
What you'll do
- This role manages the day-to-day collection operations for one or multiple sites or lines of business, establishing performance metrics and cost management processes while holding P&L responsibility. The manager oversees daily operations, ensures safety and compliance, handles all personnel actions including hiring and discipline, and interacts with local agencies to maintain customer satisfaction and secure contracts.
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