About this role
WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Acts as a liaison between the Technology and the business on request for new systems and enhancement of existing systems. Conducts advanced level business process analysis, needs assessments preliminary cost/benefit analysis, project scoping, and requirements elicitation and documentation to align Technology solutions with business initiatives. Provides leadership and mentoring to junior analysts.
II. Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.
- Leads the requirements gathering and analysis for large, complex projects. Acts as the liaison between business users and IT developers during the project lifecycle.
- Contributes advanced knowledge in formulating systems scope and objectives relative to the organization's business plan and business architecture.
- Documents requirements and manages communication with stakeholders at all levels, ensuring that business needs are clearly understood and documented.
- Coordinates with users and facilitates working sessions to determine and document business and user requirements, process flow definitions, and functional specifications.
- Responsible for document repositories, maintenance and updates of project documentation library. Oversees and ensures the quality of the requirements documentation and deliverables.
- Coordinates with QE to formulate test plans and with the project team to gain business user acceptance.
- Reviews progress and evaluates results for accuracy and efficiency.
III. Supervisory Responsibilities
May coach and mentor less-experienced analysts and act as team leader on systems projects.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
- Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
- Experience: 5 years of relevant work experience (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
- None required.
C. Other Knowledge, Skills or Abilities Required
- Advanced requirements analysis: Ability to handle complex, cross-functional requirements and systems.
- Leadership: Ability to mentor junior BAs and manage project timelines.
- Advanced technical understanding: A deeper understanding of IT systems, databases, cloud technology, and software development methodologies (Agile, Waterfall).
- Risk management: Assess risks and dependencies in projects, propose solutions to mitigate them.
- Change management: Ability to manage changes in scope, requirements, or stakeholder expectations.
D. Other Knowledge, Skills or Abilities that Contribute to Success
- CCBA or CBAP certification preferred but not required
- SQL ability preferred but not required
V. Work Environment and Essential Functions
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: the following is defaulted for office setting position]
Normal setting for this job is: office setting Monday-Thursday, work-from-home Friday
The expected base pay range for this position across the U.S. is $95700 - $140000. This range represents a good-faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors, including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
In addition, this position is eligible for bonus pay.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
ABOUT WM
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.
Other facts
About Waste Management, Inc. (WM)
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.
WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
What you'll do
- The Senior Business Analyst acts as a liaison between Technology and the business, leading requirements gathering and analysis for complex projects. They document requirements, manage stakeholder communication, and ensure quality deliverables throughout the project lifecycle.
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