About this role
Administrative Assistant
Company: Cook's Waste Paper & Recycle, a Waste Connections Company
Location: Brookings, South Dakota
Schedule: Monday - Friday | 7:30am - 4:00pm
Why You Should Join Us
At Waste Connections, we believe in creating a workplace where empowered, self-directed team members know their contributions matter.
- Culture: A great place to work with a supportive, collaborative environment.
- Integrity: We define integrity as “saying what you will do and then doing it.” We keep our promises-to our customers and our employees.
Key Responsibilities
- Manage daily administrative operations to ensure smooth workflow.
- Promote and adhere to Waste Connections’ standard operating procedures for efficiency, environmental responsibility, and safety.
- Become proficient in proprietary operational systems and software tools.
- Collaborate with other departments to resolve customer disputes and service issues.
- Handle customer interactions via phone and in person, including service orders, changes, and inquiries.
- Process payments, collect past-due balances, and maintain accurate records.
- Prepare and manage contract forms, service charges, deposits, and address changes.
- Demonstrate proficiency in MS Word and Excel; assist with dispatching drivers as needed.
- Deliver exceptional customer service that fosters goodwill and resolves complaints promptly.
- Perform other duties as assigned to support team success.
Minimum Requirements
- Detail-oriented and highly organized.
- Ability to read, write, and communicate effectively in English.
- Minimum of 1 year of administrative experience with a consistent work history.
Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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Other facts
About Waste Connections
Pick your destination. We’ll help you get there. That’s how we’ve been growing our local teams and our national recognition for more than 20 years. Our culture is rooted in the idea that our leaders are here to serve our employees. That means wherever you’re headed on your journey – to a new role, to a better lifestyle, or simply to those moments on the job that stick with you – rest assured, we’ll be traveling along with you.
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
What you'll do
- The Administrative Assistant will manage daily administrative operations and ensure smooth workflow while adhering to standard operating procedures. Responsibilities include handling customer interactions, processing payments, and collaborating with other departments to resolve issues.
Ready to join Waste Connections?
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