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Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience)
full-timeUnited States$110k - $220k

Summary

Location

United States

Salary

$110k - $220k

Type

full-time

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About this role

Position Summary...

As Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience), you’ll sit inside Sam’s Club eCommerce as Marketing’s strategic partner—connecting campaigns to the actual member experience and translating performance dashboards into decisions that support sales.
You’ll help Marketing understand what’s driving eCom outcomes (traffic, conversion, adoption, digital penetration), and help eCom leverage Marketing to sharpen priorities, storytelling, and go-to-market plans across Curbside, Delivery, D2H, Express Delivery, Scan & Go, and the App. This is a high-impact connector role: you create clarity and momentum without becoming a bottleneck.

What you'll do...

In your first 6–12 months, you’ll deliver outcomes like:
  • Build the “Marketing supports eCom” blueprint: define how Marketing best drives eCommerce growth (and when it shouldn’t), create clear decision flows, and establish a rhythm for shared planning, performance readouts, and action.
  • Connect campaigns to the experience: ensure every major initiative ladders into a real on-site/app/in-club journey—so messaging, offer, and UX work together to improve conversion, adoption, and member satisfaction.
  • Drive digital penetration growth: influence strategies that increase members shopping both online and in club, and create cross-experience pathways (e.g., App → Scan & Go → Curbside/D2H) that build frequency and loyalty.
  • Own performance interpretation and proactive pivots: read dashboards, spot leading indicators, diagnose “why” (creative, offer, traffic quality, onsite friction), and mobilize the right owners quickly to adjust plans.
  • Translate product releases into growth moments: stay fluent in eCom capability updates (feature releases, enhancements like order amendments, app/site improvements), and turn them into clear member value stories, launch plans, and adoption strategies.
  • Create a unified, executive-ready narrative: communicate business health, growth drivers, and tradeoffs in a way that aligns Marketing leadership, eCom leadership, and cross-functional teams.
  • Run a 6+ month GTM pipeline and playbooks: build launch readiness with positioning, messaging, KPIs, and roles so features hit the market with clarity and consistency.
  • Lead a small, high-leverage team: manage one direct report (team of two)—setting priorities, coaching for impact, and ensuring the team is focused on the work that moves the business.
  • Partner tightly with Channel Activation and Marketing Analytics: connect media and channel performance to eCom outcomes, ensure shared measurement definitions, and keep execution owners moving fast with the right insights.
What You’ll Bring You’ll be a strong fit if you bring:
  • Marketing planning/strategy leadership in eCommerce/omnichannel (10+ years)—with a track record of supporting sales through better experiences, smarter prioritization, and clear GTM.
  • A “connect the dots” mindset: you naturally ask, “How does marketing support the eCom business?” and “How are we connecting campaigns to the experience?”—then you build the plan to make it real.
  • Analytics fluency + action orientation: you can read dashboards, identify root causes, and push timely pivots without waiting for perfect information.
  • Product/release awareness: you understand how digital capabilities roll out and how to translate release details into member value, messaging, and adoption.
  • Strong leadership judgment: you’re confident enough to not support everything—you prioritize what matters, challenge assumptions, and create alignment without authority.
  • Cross-functional influence skills: you’ve partnered effectively with eCom business teams, Channel Activation, and Marketing Analytics to turn performance into coordinated action.
  • Clear storytelling and executive communication: you can turn complex performance into a simple narrative with implications, decisions, and next steps.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Marketing, Communications, or related field and 4 years' experience in marketing or related field OR 7 years'experience in marketing or related field.
1 year's supervisory experience or experience leading cross-functional projects.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional projects, Marketing, Supervisory

Masters: Business Administration

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Other facts

Tech stack
Marketing Planning,Strategy Leadership,ECommerce,Omnichannel,Analytics Fluency,Cross-Functional Influence,Clear Storytelling,Executive Communication,Performance Interpretation,Team Leadership,Decision Making,Campaign Management,Digital Penetration Growth,Product Awareness,GTM Strategy,Member Experience

About Walmart

Walmart U.S.
Every Day Low Prices on a Broad Assortment - Anytime, Anywhere
Every Day Low Price (EDLP) is the cornerstone of our strategy, and our price focus has never been stronger. Today's customer seeks the convenience of one-stop shopping that we offer. From grocery and entertainment to sporting goods and crafts, we provide the deep assortment that our customers appreciate — whether they're shopping online at Walmart.com, through one of our mobile apps or shopping in a store. We currently operate three primary store formats in the U.S., each custom tailored to its neighborhood.

Working at Walmart
A job at Walmart means an opportunity to build a career. More than 75% of our Walmart U.S. store operations management team members started as hourly employees, and in FY2021, we promoted more than 300,000 U.S. associates to jobs of greater responsibility and higher pay. The average hourly wage for full- and part-time U.S. hourly associates at the end of FY2021 was more than $15.00 per hour. In 2020, we hired more than 500,000 new associates globally, many of which were displaced from jobs due to the impacts of COVID-19. Learn more about the opportunities and benefits we offer.

Stores Tailored to Our Customers
Walmart has stores in 50 states and Puerto Rico offering low prices on the broadest assortment of products through a variety of formats including the Supercenter, Discount Store and Neighborhood Market. Learn more about our locations:

Store front
Walmart Supercenter
Walmart began building Supercenters in 1988 and are around 182,000 square feet employing about 300 associates. Walmart Supercenters offer a one-stop shopping experience by combining a grocery store with fresh produce, bakery, deli and dairy products with electronics, apparel, toys and home furnishings. Most Supercenters are open 24 hours, and may also include specialty shops such as banks, hair and nail salons, restaurants, or vision centers.
Walmart store exterior
Walmart Discount Store

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1962

What you'll do

  • The Director will connect marketing campaigns to the member experience and translate performance data into actionable decisions to support sales. They will also drive digital penetration growth and ensure that marketing efforts align with eCommerce objectives.

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Frequently Asked Questions

What does Walmart pay for a Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience)?

Walmart offers a competitive compensation package for the Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) role. The salary range is USD 110k - 220k per year. Apply through Clera to learn more about the full compensation details.

What does a Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) do at Walmart?

As a Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) at Walmart, you will: the Director will connect marketing campaigns to the member experience and translate performance data into actionable decisions to support sales. They will also drive digital penetration growth and ensure that marketing efforts align with eCommerce objectives..

Why join Walmart as a Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience)?

Walmart is a leading Retail company. The Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) role offers competitive compensation.

Is the Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) position at Walmart remote?

The Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) position at Walmart is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) position at Walmart?

You can apply for the Director, Marketing Planning and Strategy – Embedded eCommerce Partner (Omnichannel & Member Experience) position at Walmart directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Walmart on their website.